Are you using Zoho for SMTP by chance ?
Try checking email log in Postman SMTP settings, just found out myself that no new comment notification mails were going because of “Relaying Disallowed” (zoho does not allow you to send emails as someone else, which WP does by using comment author’s email)
I am using SMTP, actually the Plugin Postman SMTP
It sends a test message OK at the end of the setup, but when a visitor is inserting a comment, I don’t get a message to be notified to go and approve it…
I am lost…
Go to wordpress Settings->Discussion
Make sure the following the check:
Anyone posts a comment
A comment is held for moderation
Also, go to Tools->Email Log
and check if any problem with sending email (i.e. if WP tried to send email but it didn’t get sent to you, it will still show up in log). It the email doesnt appear in log, then its something wrong with WP or the settings
Well, I checked all the settings again. I can’t see anything wrong but have two more details:
1) There is no entry in the log to show the Postman / WP tried to email and it failed.. nothing!
2) On my website which is hosted on the same hosting platform, I have a “Contact Us” form which is using PHM MAIL and works just fine….
What can be wrong with WP? Where to look?
So, any suggestions?
