Support » Requests and Feedback » my-account page shows only ‘Login’ and not ‘Register New’ but error

  • my-account page shows only ‘Login’ and instead of showing ‘Register New’ it shows following error.

    Kindly help.

    Thank you.

    ERROR :

    Fatal error: Uncaught Error: Call to undefined function xs_get_option() in /home/customer/www/donmainNameHere.com/public_html/wp-content/themes/marketo/inc/woocommerce.php:139 Stack trace:
    #0 /home/customer/www/donmainNameHere.com/public_html/wp-includes/class-wp-hook.php(287): xs_social_login(”)
    #1 /home/customer/www/donmainNameHere.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #2 /home/customer/www/donmainNameHere.com/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #3 /home/customer/www/donmainNameHere.com/public_html/wp-content/plugins/woocommerce/templates/myaccount/form-login.php(60): do_action(‘woocommerce_log…’)
    #4 /home/customer/www/donmainNameHere.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(‘/home/customer/…’)
    #5 /home/customer/www/donmainNameHere.com/public_html/wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-my-account.php(57): wc_get_template(‘myaccount/form-…’)
    #6 /home/customer/www/donmainNameHere. in /
    home/customer/www/donmainNameHere.com/public_html/wp-content/themes/marketo/inc/woocommerce.php on line 139

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Twenty-One theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter bip2021

    (@bip2021)

    Dear James,

    Thank you for prompt reply.

    Could this be due to “Wp Social” plugin? As the error log with #0 line contains
    “xs_social_login(”)”.

    As this is a live web site and it was working fine and has many plugins, I am little hesitant to deactivate plugins.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Then please try the Health Check plugin as mentioned above.

Viewing 3 replies - 1 through 3 (of 3 total)
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