Support » Plugin: WooCommerce » My Account login not working

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Melinda

    (@melindahelt)

    Automattic Happiness Engineer

    Hi there!

    What kind of error are you getting?

    Are you able to log in when you go to vipromise.com/wp-admin?

    Also, please make sure you have the cart, checkout and my-account pages excluded from any caching plugins and/or server side caching your host may be running.

    @melindahelt when I try to login , login page reload and nothing happen.
    I can log in from vipromise.com/wp-login.php as admin and subscriber
    I disable all plugin and use default theme(2019) and then nothing happened again

    Plugin Support Melinda

    (@melindahelt)

    Automattic Happiness Engineer

    Did you check on:

    >Also, please make sure you have the cart, checkout and my-account pages excluded from any caching plugins and/or server side caching your host may be running.

    This is very often the reason for logins not working.

    Also, I tried to inspect your site with a browser console tool to look for errors, but I am unable to do so as you have the right click/copy option turned off for your site.

    I use wp-rocket plugin , I deactivate the plugin and clear all caches and nothing changed.
    I will contact with my hosting company
    now right click is enabled in my site

    • This reply was modified 7 months, 2 weeks ago by naderi9.

    @melindahelt I use wp-rocket plugin , I deactivate the plugin and clear all caches and nothing changed.
    I will contact with my hosting company
    now right click is enabled in my site

    • This reply was modified 7 months, 2 weeks ago by naderi9.
    Plugin Support woosteve

    (@woosteve)

    Automattic Happiness Engineer

    Hi there,

    We have not heard from you in a bit, so I’m thinking that contacting your hosting company allowed you to resolve the issue. I’ll go ahead and mark this as resolved. Please feel free to open a new thread if you have any further questions.

Viewing 6 replies - 1 through 6 (of 6 total)
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