• ufluidixweb

    (@ufluidixweb)


    Hello Admin,
    Can you please check why my account @dropletex is disabled? I want to know what I did wrong. And I want it to be enabled if possible.
    Best regards.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Please ask the site Administrator to enable your account.

    Thread Starter ufluidixweb

    (@ufluidixweb)

    I am an Admin of this site and my account is disabled.

    Moderator t-p

    (@t-p)

    Are you having problem accessing your dashboard? If so:

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter ufluidixweb

    (@ufluidixweb)

    @t-p thank you for your sugestions but it doesn’t works.

    Moderator t-p

    (@t-p)

    it doesn’t works.

    That doesn’t tell us much, if anything.

    Any error message?

    Please check the error logs on your server for a more specific error message, which may give a clue to why this is happening on your website/server. If you are using cPanel, the following tutorial has more information about the error log in cPanel: How to view cPanel Error logs

    If you cannot find error logs or if you don’t find any helpful info in the error logs, try Enabling debugging

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘My Account is disable’ is closed to new replies.