Title: MxChat Pro and Markdown files
Last modified: September 3, 2026

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# MxChat Pro and Markdown files

 *  Resolved [riderperformance](https://wordpress.org/support/users/riderperformance/)
 * (@riderperformance)
 * [2 days, 1 hour ago](https://wordpress.org/support/topic/mxchat-pro-and-markdown-files/)
 * I am in the process of building a new site and have just installed and configured
   MxChat Pro. I am using Gemini Notebook (NotebookLM) to breakdown PDF’s, Wiki’s,
   notes and URL’s, pertaining to a specific product line, into markdown files, 
   which are then sorted into Obsidian on my computer. I then need to transfer the
   markdown files into MxChat Pro. As a test, I tried this process using a 26KB .
   md file. MxChat has been processing that relatively small file for over 45 minutes.
   The WordPress site is on a Hostinger Business Account if that makes any difference.
   I was following the onboarding step by step, with the 4th step being to try uploading
   something to the knowledge base.
   **My questions: ****1) Should I be skipping 
   the .md creation and just upload .pdf files instead? Is there a preferred file
   type besides WordPress Content?2) How long does it usually take for the system
   to extract and index a file this size? I’m waiting patiently, but am getting 
   concerned that something is stuck.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmxchat-pro-and-markdown-files%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [m4xw3ll](https://wordpress.org/support/users/m4xw3ll/)
 * (@m4xw3ll)
 * [1 day, 14 hours ago](https://wordpress.org/support/topic/mxchat-pro-and-markdown-files/#post-19010531)
 * Hi [@riderperformance](https://wordpress.org/support/users/riderperformance/),
 * Apologies for any confusion, but the WordPress directory does not allow me to
   provide support for MxChat Pro customers here. You will need to contact me via
   the website and I will respond right away! Simply open MxChat on my website and
   say “Contact Us” and copy and paste this info and I’ll help you get it all aligned
   and setup.
 * Thanks,
 * Maxwell

Viewing 1 replies (of 1 total)

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 * [MxChat - AI Chatbot & Content Generation for WordPress](https://wordpress.org/plugins/mxchat-basic/)
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 * 1 reply
 * 2 participants
 * Last reply from: [m4xw3ll](https://wordpress.org/support/users/m4xw3ll/)
 * Last activity: [1 day, 14 hours ago](https://wordpress.org/support/topic/mxchat-pro-and-markdown-files/#post-19010531)
 * Status: resolved