Title: Mxchat errors and issues
Last modified: December 8, 2025

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# Mxchat errors and issues

 *  Resolved [thetailoredhealth](https://wordpress.org/support/users/thetailoredhealth/)
 * (@thetailoredhealth)
 * [8 months, 1 week ago](https://wordpress.org/support/topic/mxchat-errors-and-issues/)
 * Hi Maxwell,
   Mxchat floating button position moved upwards. And please check error
   in attached.
 * ![](https://wordpress.org/eb4deee2-b410-4389-bd9b-794a8e96590c)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [thetailoredhealth](https://wordpress.org/support/users/thetailoredhealth/)
 * (@thetailoredhealth)
 * [8 months, 1 week ago](https://wordpress.org/support/topic/mxchat-errors-and-issues/#post-18746766)
 * here are the links for images, [https://ibb.co/C3qzTnSb](https://ibb.co/C3qzTnSb)
   [https://ibb.co/YBNDNPRH](https://ibb.co/YBNDNPRH)
 *  Plugin Support [m4xw3ll](https://wordpress.org/support/users/m4xw3ll/)
 * (@m4xw3ll)
 * [8 months, 1 week ago](https://wordpress.org/support/topic/mxchat-errors-and-issues/#post-18747364)
 * hi [@thetailoredhealth](https://wordpress.org/support/users/thetailoredhealth/),
 * The positioning issue is unrelated to the core plugin and was an add-on issue(
   theme customiser). I cant provide support for that here, but it has been fixed.
 * For the pinecone its hard to say right now. It looks like maybe an API key error
   and the other is just a stack trace debug log.
 * Are you using pinecone and if so are you experiencing issues?
 * Thanks,
 * Maxwell
 *  Thread Starter [thetailoredhealth](https://wordpress.org/support/users/thetailoredhealth/)
 * (@thetailoredhealth)
 * [8 months, 1 week ago](https://wordpress.org/support/topic/mxchat-errors-and-issues/#post-18747421)
 * [@m4xw3ll](https://wordpress.org/support/users/m4xw3ll/) thanks its resolved 
   now
 *  Thread Starter [thetailoredhealth](https://wordpress.org/support/users/thetailoredhealth/)
 * (@thetailoredhealth)
 * [8 months, 1 week ago](https://wordpress.org/support/topic/mxchat-errors-and-issues/#post-18748188)
 * [@m4xw3ll](https://wordpress.org/support/users/m4xw3ll/) yes we are using pinecone,
   not facing any issues, but we had to report you as it shows error. If you need
   anything from us to fix it, please let us know.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Mxchat errors and issues’ is closed to new replies.

 * ![](https://ps.w.org/mxchat-basic/assets/icon-256x256.png?rev=3267273)
 * [MxChat - AI Chatbot & Content Generation for WordPress](https://wordpress.org/plugins/mxchat-basic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mxchat-basic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mxchat-basic/)
 * [Active Topics](https://wordpress.org/support/plugin/mxchat-basic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mxchat-basic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mxchat-basic/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [thetailoredhealth](https://wordpress.org/support/users/thetailoredhealth/)
 * Last activity: [8 months, 1 week ago](https://wordpress.org/support/topic/mxchat-errors-and-issues/#post-18748188)
 * Status: resolved