We will do our best to provide support through the WordPress forums. However, all plugin support is provided in our forum. If you have not registered yet, you can do so here: https://mythemeshop.com/go/signup/index/c/free. After searching the knowledge base and forum if you are still stuck, feel free to open a new thread, and a member of our support team will be happy to help. Cheers!
Support link: http://community.mythemeshop.com/forum/free/plugin-support