Support » Plugin: HTML5 jQuery Audio Player » Music Not Playing

  • Resolved sneakerreserve


    Just purchased the Pro version. During initial install, I got a Fatal Error that would not allow me to activate the plugin, so I deactivated the regular version. That took away the Fatal error and allowed me to activate the Pro version. I then created a playlist and entered the shortcode into the sidebar, but the music won’t play. Please help. Thank you. Site is

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  • Plugin Author Maeve Lander


    1. You can’t have the free and pro versions both active at the same time so you need to deactivate one before installing the other

    2. I checked your site and it works perfectly in all browsers except firefox, indicating a clear Mime Type issue. Please read the FAQs as this issue is addressed there.


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