Title: Multisite Validiation not working
Last modified: December 18, 2016

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# Multisite Validiation not working

 *  Resolved [tomdoe](https://wordpress.org/support/users/tomdoe/)
 * (@tomdoe)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/multisite-validiation-not-working/)
 * Hi,
    I installed shortpixel today on my multisite installation. Main page setup
   worked fine. But when I switched to another site, I can not validate Short Pixel
   to use it. Neither can I add a Key, the field is greyed and let me nothing type
   inside. It says, API Key defined in wp-conf.php. But, there is none. I also tried
   to add manually the code provided in the faq, but that crashes my wordpress site
   totally with a php error.
 * So – how can I get Shortpixel working on my multisite installation?
 * Thanks for your help.

Viewing 1 replies (of 1 total)

 *  Plugin Author [ShortPixel](https://wordpress.org/support/users/shortpixel/)
 * (@shortpixel)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/multisite-validiation-not-working/#post-8568440)
 * Hello,
 * Sorry to hear about this issue. I think I know what the problem is, when inputing
   the API Key. I can send you an updated version of the plugin but to be able to
   do this, please contact us on our support system at [https://shortpixel.com/contact](https://shortpixel.com/contact).
 * Best regards,
    Alex.

Viewing 1 replies (of 1 total)

The topic ‘Multisite Validiation not working’ is closed to new replies.

 * ![](https://ps.w.org/shortpixel-image-optimiser/assets/icon-256x256.gif?rev=3245715)
 * [ShortPixel Image Optimizer - Optimize Images, Convert WebP & AVIF](https://wordpress.org/plugins/shortpixel-image-optimiser/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/shortpixel-image-optimiser/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/shortpixel-image-optimiser/)
 * [Active Topics](https://wordpress.org/support/plugin/shortpixel-image-optimiser/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/shortpixel-image-optimiser/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/shortpixel-image-optimiser/reviews/)

## Tags

 * [api key](https://wordpress.org/support/topic-tag/api-key/)
 * [multisite](https://wordpress.org/support/topic-tag/multisite/)
 * [short pixel](https://wordpress.org/support/topic-tag/short-pixel/)
 * [validation](https://wordpress.org/support/topic-tag/validation/)

 * 1 reply
 * 2 participants
 * Last reply from: [ShortPixel](https://wordpress.org/support/users/shortpixel/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/multisite-validiation-not-working/#post-8568440)
 * Status: resolved