Title: Multisite troubleshooting
Last modified: August 22, 2016

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# Multisite troubleshooting

 *  Resolved [smithsmith](https://wordpress.org/support/users/smithsmith/)
 * (@smithsmith)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/multisite-troubleshooting-1/)
 * Hi,
 * So, I’ve perused numerous blog posts and WP forum articles, and I am still not
   getting multisite to work on my site.
 * My site is hosted through BlueHost. My domain is through Google (which is GoDaddy).
   I’ve made sure all of my nameservers are pointing to BlueHost (NS1.BLUEHOST.COM
   
   NS2.BLUEHOST.COM ) and that my A Records are pointing to the shared IP address
   I have on BlueHost as well.
 * In the BlueHost hosting cPanel, I set the subdomains to be *.mydomain.com and
   saved in /public_html/ and **not** /public_html/wildcard. I manually installed
   WP to the public_html folder and not a subfolder.
 * My .htaccess is as follows:
 *     ```
       # BEGIN WordPress
       RewriteEngine On
       RewriteBase /
       RewriteRule ^index\.php$ - [L]
   
       # add a trailing slash to /wp-admin
       RewriteRule ^wp-admin$ wp-admin/ [R=301,L]
   
       RewriteCond %{REQUEST_FILENAME} -f [OR]
       RewriteCond %{REQUEST_FILENAME} -d
       RewriteRule ^ - [L]
       RewriteRule ^(wp-(content|admin|includes).*) $1 [L]
       RewriteRule ^(.*\.php)$ $1 [L]
       RewriteRule . index.php [L]
   
       # END WordPress
       ```
   
 * and my wp-config.php looks like:
 *     ```
       /* Multisite */
       define( 'WP_ALLOW_MULTISITE', true );
       define('MULTISITE', true);
       define('SUBDOMAIN_INSTALL', true);
       define('DOMAIN_CURRENT_SITE', 'mysite.com');
       define('PATH_CURRENT_SITE', '/');
       define('SITE_ID_CURRENT_SITE', 1);
       define('BLOG_ID_CURRENT_SITE', 1);
   
       /* That's all, stop editing! Happy blogging. */
       ```
   
 * The multisite configuration and setup seems to work perfectly; however, every
   time I try to set up a new site and visit the dashboard _or_ the live site of
   the new subdomain I get, “Webpage not available”.
 * What am I doing wrong??

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [smithsmith](https://wordpress.org/support/users/smithsmith/)
 * (@smithsmith)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/multisite-troubleshooting-1/#post-5630352)
 * OK, so quick update.
 * Out of nowhere (and I really mean nowhere as I created my subdomain 3 days ago)
   the subdomain started working… No idea. I guess you might need some time to let
   it propagate?
 * NOTE: I changed absolutely nothing and did not edit the code whatsoever.
 * Any feedback to why this was happening, though, might benefit others in the future.
 *  [WPgeeks](https://wordpress.org/support/users/wpgeeks/)
 * (@wpgeeks)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/multisite-troubleshooting-1/#post-5630508)
 * Hi smithsmith,
 * One more guy was facing the same problem. The error you are getting is maybe 
   because the site2 on your network is under the **Sub-domains** section of your
   cPanel. Shifting it to **Parked domains** might avoid the error altogether. The
   error could be due to other problems too. We just gave Miro the possible solutions.
   You may want to go through the same.
 * The Problem – [https://wordpress.org/support/topic/change-domain-on-a-wp-multisite-subdomain-installation?replies=7#post-6391563](https://wordpress.org/support/topic/change-domain-on-a-wp-multisite-subdomain-installation?replies=7#post-6391563)
 * The Solution – [https://wordpress.org/support/topic/change-domain-on-a-wp-multisite-subdomain-installation?replies=7#post-6393369](https://wordpress.org/support/topic/change-domain-on-a-wp-multisite-subdomain-installation?replies=7#post-6393369)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Multisite troubleshooting’ is closed to new replies.

## Tags

 * [multisite install](https://wordpress.org/support/topic-tag/multisite-install/)
 * [multisite problems](https://wordpress.org/support/topic-tag/multisite-problems/)

 * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/)
 * 2 replies
 * 2 participants
 * Last reply from: [WPgeeks](https://wordpress.org/support/users/wpgeeks/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/multisite-troubleshooting-1/#post-5630508)
 * Status: resolved

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