multisite (subdomain) support

  • Resolved Afrooz

    (@afrooz)


    4 years, 9 months ago

    Dear Support Team,
    I have installed Wordfence on my network but I can’t config wordfence to protect my site and its subdomain. How can I manage that?

    Should I “network activate” the plugin? I did that and all I got was the Login security option only (on my Network Admin Dashboard menu), which has the least importance to me than other features.
    Also, I may need to config differently for the main site and the subdomain. But I don’t have access to settings of wordfence anywhere on my network.
    I’d appreciate your help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WFAdam

    (@wfadam)

    4 years, 9 months ago

    Hello @afrooz and thanks for reaching out to us!

    When you say you cant configure Wordfence to protect your site, what do you mean by that? Are you getting any sort of errors? What problems are you seeing?

    If your subdomain is pointed to a directory within your main site directory like this:
    /pubic_html/main_site
    /public_html/main_site/sub-domain
    or:
    /public_html/sub-domain

    And you have “Scan files outside your WordPress installation” option enabled, then Wordfence scan will include files of your subdomain, however, I suggest that every WordPress installation should have its own Wordfence installation so you can control other plugin options specifically for each site, like (Brute Force protection, email alerts, scan options, etc..).

    Let me know what you find!

    Thanks!

    Thread Starter Afrooz

    (@afrooz)

    4 years, 9 months ago

    Dear @wfadam,
    Thanks for your response. I’ll try to explain here better.
    First of all, I don’t get any errors which is good. For your second question, I created a “domain pointer” for my new subdomain on my host. My network is using 1 wordpress installation but I have different themes (1 for main site and 1 for subdomain).

    On my main site, I had wordpress and one Theme installed. Wordfence was also installed and configured. Then I needed to create a subdomain “shop.site.com”.
    In order to do that, I followed the steps suggested by wordpress to create my subdomain as explained here:

    Create A Network


    and here:
    https://www.wpbeginner.com/wp-tutorials/how-to-install-and-setup-wordpress-multisite-network/

    I deactivated all my plugins and followed the steps, My network was all set and I began activating plugins. Suddenly I understood that I don’t see “wordfence” menu anywhere as I did before. Briefly, the admin area has nothing referring to Wordfence.

    I can’t get reports, I can’t ban any IPs, I can’t see the attacks on my site or any other option.
    It would be more specific if I could upload my screenshots but I tried my best to tell you my problem.

    I look forward to your response. Thank you in advance.

    Thread Starter Afrooz

    (@afrooz)

    4 years, 9 months ago

    Dear @wfadam,

    Just after I replied to you, I updated wordfence plugin and my issue resolved!
    I should have tried that sooner.

    Thank you.

    Plugin Support WFAdam

    (@wfadam)

    4 years, 9 months ago

    Glad to hear you were able to find a resolution for this @afrooz

    If you have any other issues or questions, please don’t hesitate to open a new topic, and we would be happy to assist you!

    Thanks again for your support!

Viewing 4 replies - 1 through 4 (of 4 total)
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