Support » Networking WordPress » Multisite Plugin Page Gets 502/504 Bad Gateway, Need help!

  • For the last couple of days I have not been able to access my Plugin page in my Network Admin Dashboard. After I click it, it takes about 2 minutes and then I get the “502 Bad Gateway” error page.

    I contacted my hosting/server provider and they said it has nothing to do with their end so thats why I am asking here.

    Absolutely no other pages on the Network or the sub-sites on the multisite are having this issue.
    Not sure if WordPress recently being updated would be the cause of this kind of issue?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Do you have a php.ini file, also could you post what’s in your “.htacess” file?

    Thread Starter teamvictoryltd

    (@teamvictoryltd)

    I can’t seem to find the php.ini file anywhere, as for the “.htaccess” file here is exactly whats in it:

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    
    # add a trailing slash to /wp-admin
    RewriteRule ^wp-admin$ wp-admin/ [R=301,L]
    
    RewriteRule ^([_0-9a-zA-Z-]+/)?files/(.+) wp-includes/ms-files.php?file=$1 [L]
    
    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ - [L]
    RewriteRule ^(wp-(content|admin|includes).*) $1 [L]
    RewriteRule ^(.*\.php)$ $1 [L]
    RewriteRule . index.php [L]
    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    What plugins are you running on the main site, and network activated?

    Can you get to a subpage of wp-admin/network? Like wp-admin/network/sites.php ?

    Thread Starter teamvictoryltd

    (@teamvictoryltd)

    I can’t check what plugins are used on the network or which ones are network activated as that’s the page that doesn’t work. There are currently 21 plugins running & activated on the main site.

    Yes I can get to all other pages in the network and all other pages on every sub-site. It is ONLY the plugin page on the network.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    You can’t get to wp-admin/plugins.php either? So NO plugins pages work? Not just the network one?

    Okay… So … you know what you have to do, right?

    rename the plugins folder to plugins-off

    Thread Starter teamvictoryltd

    (@teamvictoryltd)

    OK, I’m not sure if you are understanding me here.

    So EVERY SINGLE page is 100% working EXCEPT the Network Plugin Page.

    The ONLY page NOT WORKING is “wp-admin/network/plugins.php”

    ALL “wp-admin/plugins.php” pages ARE WORKING.

    Have you tried disabling all of your plugins?

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    I have to ask in different ways to be sure I understand you. Rumors aside I’m actually not psychic and what you’re saying is VERY out of left field.

    And I know you said EVERY page works, except that’s something I doubt is true in that I don’t think you’ve hit up every single possible admin page on your site. No one does. So instead of saying ‘everything but…’ you say ‘So far this is the only broken page I’ve found.’ And there’s a reason I asked if you could make sure per-site plugin pages break. Just to be sure.

    rename the plugins folder to plugins-off

    Do that.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Multisite Plugin Page Gets 502/504 Bad Gateway, Need help!’ is closed to new replies.