Hello jbmcclain,
What version of osTicket are you running?
Regards,
Michael B
Michael,
Thank you for the quick response. Much appreciated!
I am running osTicket v1.8.0.2.
Hello jbmcclain,
The bridge will work on osTicket versions up to 1.7.4
1.7.5 & up has a different database table structure.
I will be testing on osTicket v1.7.5 & v1.8.0.2 shortly & they will be included on my next version of the plugin.
Also, this is why your getting the (Our system is currently offline for maintenance) the database table is different and can’t read that column.
Regards,
Michael B
Michael,
Thanks so much for you time! I will downgrade and check it out!
Jason B. McClain
Hello Jason,
I have made the changes to work with osTicket (v1.8.0.2)
Give it a try…not sure about multisite.
Regards,
Michael B
Hello!
the same problem with new v1.8.1.2?
thanks