Title: Multisite dashboard issues
Last modified: August 21, 2020

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# Multisite dashboard issues

 *  [dawesy](https://wordpress.org/support/users/dawesy/)
 * (@dawesy)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/multisite-dashboard-issues/)
 * Hi,
    I have changed to a multisite network at the beginning of this week and 
   experienced a few issues, most have now been resolved setting up A record, wildcard
   for subdomains, registering my super admin user for access to sub domains without
   having to log in separately but my main issue is still present and I am unable
   to find a solution. When I log in to my network dashboard i know have the drop
   down to show my sites in the top left hand corner of the dashboard, if I select
   the main site I used to move to multisite it works perfectly i can visit the 
   dashboard see the plugin, themes etc and then switch back to network admin dashboard
   no problem. If i select either of the sub domains i have set up within the multisite
   network I can go to there dashboard and visit the site but as soon as i do I 
   can no longer see the sites option in the left hand corner only the name of the
   subdomain i am now on with no way back to the network dashboard? I host with 
   hostgator and they simply say they do not offer support for multisite so I am
   now left wondering where to go for assistance to resolve this issue. Many thanks
   in advance for any help or advice on where to go for help Caroline

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [JNashHawkins](https://wordpress.org/support/users/jnashhawkins/)
 * (@jnashhawkins)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/multisite-dashboard-issues/#post-13300973)
 * Browser back button doesn’t get you back to the network admin page?
 * Let me ask you this also… Did you have to install WordPress again for your subsites?
 * You mentioned needing to register the superadmin to the subsites which makes 
   me think you really don’t have subsites under your main WordPress. You can map
   a subdomain into the Network yet have the site present outside the network. I’ve
   done that myself for convenience a few times.
 * What happens would be you click the link to the page in the Network dashboard
   where the web browser tries to reach the site, DNS points the browser at the 
   server, the server control panel then points Apache at the subdirectory holding
   the second install and you’ll then see the website on the second install instead
   of the network.
 * What makes me think this might be the case is your second website ‘not’ recognizing
   the superadmin until you joined that account to your subsite. A Networked site
   should recognize the superadmin.
 *  Thread Starter [dawesy](https://wordpress.org/support/users/dawesy/)
 * (@dawesy)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/multisite-dashboard-issues/#post-13315493)
 * Thank you for coming back to me, this all makes sense in the way the subsites
   are working in the network and yes i had to do a separate install for wordpress
   for the subsites.
    Where do i go about looking for what i have done wrong on 
   the install of multisite ?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Multisite dashboard issues’ is closed to new replies.

 * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/)
 * 2 replies
 * 2 participants
 * Last reply from: [dawesy](https://wordpress.org/support/users/dawesy/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/multisite-dashboard-issues/#post-13315493)
 * Status: not resolved

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