Support » Plugin: Zendesk Support for WordPress » Multiple WordPress sites connecting to one Zendesk help center

  • Resolved uschesch


    Is it possible for remote authentication (using the Zendesk/Wordpress plugin) to work from multiple WordPress sites to one Zendesk site. For example, I have a WordPress launch page from which users can access Zendesk and three individual product wordpress sites. The authentication from the WordPress launch page to Zendesk works well. Still working on getting single sign on to work between the multiple wordpress sites.

    However, I want to include a link to our Zendesk help center in the menu of each of our product WordPress sites. I installed the Zendesk/Wordpress plugin in each site, and then set up remote authentication in each site, all using the same secret code, but that is not working. I still get the login screen for the launch page when I click the Support button that I added to the menu.

    Any assistance would be appreciated.

    Thank you.

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