Support » Plugin: Smush Image Compression and Optimization » Multiple warnings and errors using Smush.it

  • Resolved Gary Darling

    (@garydarling)


    Just installed this on a fresh WP install, when I try to smush a single image from the Media Library I get the following error:

    Could not find /home/content/44/9381844/html/wp-content/uploads/

    That path should be just wp-content/uploads/

    Then, when I go to Settings> Media and try to Regenerate Thumbnails (I use the Simple Image Sizes plugin), it freezes at the time calculation. Click Save Changes in the middle of that frozen state, even though I shouldn’t be able to, and I get the following Warnings:

    Warning: trim() expects parameter 1 to be string, array given in /home/content/44/9381844/html/wp-admin/options.php on line 147
    
    Warning: trim() expects parameter 1 to be string, array given in /home/content/44/9381844/html/wp-admin/options.php on line 147
    
    Warning: Cannot modify header information - headers already sent by (output started at /home/content/44/9381844/html/wp-admin/options.php:147) in /home/content/44/9381844/html/wp-includes/pluggable.php on line 876

    After I disable Smush.it the latter process works just fine.

    http://wordpress.org/extend/plugins/wp-smushit/

Viewing 15 replies - 1 through 15 (of 31 total)
  • I also get this error when trying to save media settings. When I disable Smush.it, it solves the issue.

    @garydarling @bluenosebear I cannot reproduce this issue on my installation… could you please tell me if you have any other plugins enabled? Are you using the latest version of the plugin?

    Please advise,
    Ari.

    I have several plugins installed, what plugin do you think may be clashing? I am using the latest version.

    What I think may be causing the issues, is filosofo-custom-image-sizes. This is built into my sites theme and i’ve had a few errors with it in the past. I may be wrong, but have you had issues with this in the past?

    @bluenosebear could you please try with the twentytwelve theme activated and let us know if the issue still occurs there?

    Cheers,
    Ari.

    Yes I still get the same errors with that theme.

    I am having a similar issue. When I upload, it doesn’t always smush and when I try to smush it, I get the “Could not find” error mentioned above. I tried an experiment and loaded about 10 pictures. It did smush some of them upon upload. When I tried to smush the ones it didn’t, that’s when it shows the “could not find….” error again. Are some getting loaded to a different directory?

    I have many plugins installed, but I disabled them all except for Simple Image Sizes, which has the Regenerate Thumbnails feature.

    Gary, just for testing purposes could you please disable the Simple Image Sizes plugin as well? Just try uploading some images with that plugin disabled and see if you still get the errors…

    Cheers,
    Ari.

    I tried this on the original, published website where I first encountered the problem. I uploaded a new image, clicked Smush it now, and here is what I get back:

    Could not find /home/content/44/9381844/html/wp-content/uploads/

    Here are the active plugins ( I deactivated many others to simplify things):

    • Bulletproof Security
    • Shortcodes Ultimate

    I would gladly deactivate them all, but they are needed at the moment.

    The site is hosted at GoDaddy, all versions are the latest.

    Hello Gary,
    I don’t have an account on GoDaddy to test it on their servers, but I’ve tested this on another shared host and in addition on a VPS without having any issues…
    Could you please make sure that this folder actually exists on your installation and that it is accesible by your webserver, having the proper folder/file permissions?

    Please advise,
    Ari.

    Hello,

    I downloaded and activated the wp-smush it plugin and almost immediately had the error issues of uploading. I saw a small performance boost when having it on so I figured to keep it but just deactivate when I want to upload images to post. Well I forgot to do that today and one image quickly error’d and couldn’t be uploaded. What I didn’t realize is that it broke the entire site. Possibly in the .HTTaccess of which I tried to change but nothing. I’m getting a crazy “Internal Server Error” and while sometimes the site goes through, its crawling and partially not working. This is a mess and I tried removing the plugin from the FTP but doesn’t help. I don’t know how to fix this catastrophe.

    The site has managed to work again, not sure if it was the tinkering. However it left one plugin broken and even if I delete smash.it it doesn’t function the way it did before. The plugin is WP-Tile and it was a main section on my site which doesn’t seem to work anymore. Would there be any lingering code or changes it can make when deleted to maybe change back?

    Hello there @remuninja, if you kept getting error 500 messages even after deleting the plugin, then it was definitely not this plugin to blame.
    You can set WP_DEBUG to true in your wp-config.php so that we may figure out what’s wrong.

    Cheers,
    Ari.

    Plugin Author WPMU DEV – Your WordPress Team

    (@wpmudev)

    WPMU DEV Support Staff

    Hey there.

    Did you enable WP_DEBUG?

    If so could you please share the output errors please?

    Thanks.

    Plugin Author WPMU DEV – Your WordPress Team

    (@wpmudev)

    WPMU DEV Support Staff

    Hey there.

    We haven’t heard from you in a while, so I just wanted to check in to make sure all was good.

    This thread was marked resolved, but please, if you still need help then just respond and open it back up. We can then take it from there. 🙂

    Hope you have a fantastic day!

Viewing 15 replies - 1 through 15 (of 31 total)
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