Support » Plugin: CF7 Google Sheets Connector » Multiple versions of the same entry in Google Sheets

  • Resolved charl21

    (@charl21)


    Hi!

    Thanks for a great plugin.

    I just have one problem. For some reasons my client sometimes gets multiple versions of the same contact form entry in their Google Sheets – i.e. when someone fills out the form this creates multiple rows in the sheet.

    How can this be fixed?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Abdullah WesternDeal

    (@westerndeal)

    Hello @charl21

    Thanks for using the plugin,
    That’s not possible, We did not heard about this issue from any of the users,
    There might be some glitch on your side.
    Are you using any other CF7 Addon?
    If yes then deactivate the other addon and check may be there is something which is conflicting. Let me know what happens.

    I Suggest you to use the latest version of the plugin, either try the PRO version, i am sure you will love the Premium Version.

    Thanks
    Abdullah

    This does in fact happen. I came here to find support for this exact same reason.
    I have google sheet PRO.

    Thanks for answering.
    The website doesn’t have any other CF7 addons. I will try to use another Google Sheet and see if it helps.

    Plugin Author Abdullah WesternDeal

    (@westerndeal)

    @thegreatgeekyme
    If you are using PRO version then update it to latest version which 4.1.1
    You can contact directly on website and create a ticket for quick assistance, we are providing quick support for Premium users.

    @charl21
    Are you using the FREE or PRO version?
    Please confirm and drop us an e m a i l to assist you further
    helpdesk@gsheetconnector.com

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.