Title: multiple tickets, no help
Last modified: November 13, 2019

---

# multiple tickets, no help

 *  [sapience](https://wordpress.org/support/users/sapience/)
 * (@sapience)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/multiple-tickets-no-help/)
 * As it appears that you have no intention of fixing the issues I am having, I 
   request to cancel my subscription and receive a refund.
 * I have placed several tickets of which I get a response, then I hear nothing 
   back. Yesterday I received a ridiculous screen shot that CLEARLY SHOWED THE PRODUCT
   WAS NOT DISPLAYING PROPERLY!!!! Seriously??? You don’t think it’s a problem if
   a customer has no way to purchase the product??
 * I have not only lost out on multiple sales during my busiest time of the year
   BUT I also had an ad campaign going with Google of which I also wasted my money.
 * I WOULD LOVE IT if you would actually provide support and address the problems
   that I am having. But since it appears that you have no intention of doing that,
   I request a refund.

The topic ‘multiple tickets, no help’ is closed to new replies.

 * ![](https://ps.w.org/wptouch/assets/icon-256x256.png?rev=1313960)
 * [WPtouch - Make your WordPress Website Mobile-Friendly](https://wordpress.org/plugins/wptouch/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wptouch/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wptouch/)
 * [Active Topics](https://wordpress.org/support/plugin/wptouch/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wptouch/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wptouch/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [sapience](https://wordpress.org/support/users/sapience/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/multiple-tickets-no-help/)
 * Status: not resolved