Hello @karterley
I hope you are doing well.
I understand that you are trying to use two advanced tabs on one page and have assigned them their own custom IDs. However, it seems there is a misunderstanding about how to structure the URLs to access these tabs.
The URL structure you are using is incorrect. Usually, the hash (#) symbol is followed directly by the ID. If ‘customID1’ is a separate ID, the URL should look like this: example.com/courses/#customID1.
And if you wanted to visit ‘customIDs1’ then the URL should be like this: example.com/courses/#customIDs1.
The URL example.com/courses/#customID1/customIDs1 you mentioned does not follow the standard convention for fragment identifiers in URLs. The part after the hash symbol is expected to be a single ID, not multiple IDs separated by a slash.
I hope this helps. If you have any further questions or need more assistance, please feel free to ask.
Best regards,
when I do so it doesn’t open to it, it just opens the courses page. It doesn’t go to the second advanced tabs customid it just goes to the main page and nothing happens.
Hello @karterley
I have tried to create similar scenarios, and my second tab’s custom IDs work correctly. Please see the screencast here: https://d.pr/v/jCUE7a
Can you please share your screen recording so that I can understand where you are facing the issue?
Thank You
Hello @karterley
I am writing to follow up on our previous conversation regarding the issue you were experiencing with the custom IDs on your second tab.
In our last correspondence, I shared a screencast demonstrating how the custom IDs work correctly in similar scenarios. You can revisit the screencast here: https://d.pr/v/jCUE7a . I also requested a screen recording from your end to better understand the issue you are facing.
We have not heard from you since our last conversation. Could you please let us know if you are still having this issue? Your feedback is crucial for us to identify the problem and provide a solution.
We are eagerly waiting for your response. Please feel free to reach out if you have any other questions or concerns.
Thank you for your time and cooperation.
Hi @karterley
Hope you’re doing well.
It has been quite some time since we last heard from you. Therefore, we are assuming that your issue has been resolved. We will now proceed to close this topic. We wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.
Have a wonderful day!
