Support » Plugin: WooCommerce Stripe Subscription Payment Gateway » Multiple subscriptions, for the same period of time, why?

  • Hi, It is not possible to add another subscription to the cart in the same order process.
    But unfortunately you can go to the shop again, after the first order has been processed, and order a new subscription,for the same period of time. this makes no sense, and should not be possible?

    Regards
    Carsten

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  • In the Stripe dashboard I can see, that a customer are allowed to pay for two subscriptions within the same time period, but is only granted the subscription of the first subscription order. This is really a problem, which I hope will be fixed in an update soon.

    TEST DATA
    Amount Description Customer Date

    DKK 117.00 DKK Released checkout_preprocessor – ch_1Bl1cJHAQr6NisaXvQhvD5Pa emma@example.com 2018/01/16 22:05:11
    DKK 49.00 DKK Released checkout_preprocessor – ch_1Bl1VqHAQr6NisaXCqQoXV0p emma@example.com 2018/01/16 21:58:30

    Subscription details Edit Details

    ID:
    sub_C9KA4FZjK4YB09
    Customer:
    emma@example.com
    Plan:
    1 måneds abonnement (49.00kr/month)
    Quantity:
    1

    Current period:
    2018/01/16 to 2018/01/23
    Created:
    2018/01/16
    Trialing until:
    2018/01/23
    Tax percent:
    No tax applied.
    Billing:
    Charge automatically

Viewing 1 replies (of 1 total)
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