• Resolved kritikaargan

    (@kritikaargan)


    Hello there,

    I have gotten multiple signups from spammy accounts. I have activated the plugin. Can you please tell us what am I missing here?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    @kritikaargan: when you say “spam signups” are you referring to new user account sign ups? If so, Akismet doesn’t protect from user registrations – only comment and contact form spam.

    Your contact form is using Contact Form 7, which does require some configuration to work with our API – you can find those instructions here:
    https://contactform7.com/spam-filtering-with-akismet/

    Also, can you look and see if those users are under Users -> All Users in your dashboard? If so, they’ve been added because you have the “anyone can register” option checked in your Settings -> General for “Membership” – on your WordPress login screen, the link to register can be seen here: https://d.pr/i/lCnXwJ

    If you do not need to have open registration for your site, I recommend turning that off. Whatever you’re using for your online shop may have customer account registration separate from the WordPress membership settings.

    I hope that clarifies things!

    Whatever you’re using for your online shop may have customer account registration separate from the WordPress membership settings.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Multiple spam signups in 10 hours’ is closed to new replies.