Multiple refreshes needed to connect with all social media networks

  • Resolved Geoff Palmer

    (@groff)


    5 years, 3 months ago

    I’ve set up four social media networks (FB, Twitter, Pinterest and LinkedIn), but to connect with them all on the Social Media Scheduling & Sharing page I have to do multiple page refreshes.

    Here’s an example (which I just did).
    – Select post and go into Social Media Scheduling & Sharing.
    – FB and Twitter available, Pinterest and LinkedIn show “The connection to the server failed. Try again!”
    – Refresh page.
    – FB, Twitter and LinkedIn now available. Only Pinterest fails.
    – Refresh page.
    – Only FB available. Twitter, Pinterest and LinkedIn all show “The connection to the server failed. Try again!”
    -Refresh page.
    – Finally, FB, Twitter, Pinterest and LinkedIn are available.

    Is this normal behaviour? It seems pretty random!

Viewing 1 replies (of 1 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    5 years, 3 months ago

    Hello @groff,

    our plugin works pretty swimmingly in general. In your case it seems that something is preventing Blog2Social from working normally.

    Please do this:
    Try ro reconnect (delete and re-create) your network connections on the page “networks” once and try again. Should you continue to experience this behaviour, we would offer you to have a look at this.

    Therefore you can reach us via customer-service(at)blog2social(dot)com weher we would like to solve this issue together with you.

    Best regards

Viewing 1 replies (of 1 total)
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