Multiple popups not working

  • Resolved sweetweaver

    (@sweetweaver)


    7 years, 12 months ago

    I have multiple popups set up on this page: http://www.johngeery.com/

    They are each set to pop when clicked. Unfortunately only the third activates. System info is below. Is there a known bug when used in conjunction with the Salient theme?

    ### Begin System Info ###

    — Site Info

    Site URL: http://www.johngeery.com
    Home URL: http://www.johngeery.com
    Multisite: No

    — Hosting Provider

    Host: DBH: localhost, SRV: http://www.johngeery.com

    — User Browser

    Platform: Apple
    Browser Name: Firefox
    Browser Version: 45.0
    User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
    c OS X 10.11; rv:45.0) Gecko/201
    00101 Firefox/45.0

    — WordPress Configuration

    Version: 4.5.1
    Language: en_US
    Permalink Structure: /%postname%/
    Active Theme: Salient 7.0.8
    Show On Front: page
    Page On Front: Home Page (#2)
    Page For Posts: Unset
    Remote Post: wp_remote_post() works
    Table Prefix: Length: 4 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 40M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed

    — Popup Maker Configuration

    Version: 1.4.8
    Upgraded From: None

    — Must-Use Plugins

    SSO: 0.1

    — WordPress Active Plugins

    Contact Form 7: 4.4.1
    Popup Maker: 1.4.8
    Salient Visual Composer: 4.9.2
    Toggle wpautop: 1.2.2
    WooCommerce: 2.5.5
    Yoast SEO: 3.1.2

    — WordPress Inactive Plugins

    Akismet: 3.1.10
    Career Portfolio: 1.8.4
    Hello Dolly: 1.6
    InfoPopup: 1.2
    MOJO Marketplace: 0.8.2
    Sucuri Security – Auditing, Malware Scanner and Hardening: 1.7.17
    WPBakery Visual Composer: 4.11.2.1

    — Webserver Configuration

    PHP Version: 5.6.17
    MySQL Version: 5.5.42
    Webserver Info: Apache

    — PHP Configuration

    Safe Mode: Disabled
    Memory Limit: 256M
    Upload Max Size: 64M
    Post Max Size: 64M
    Upload Max Filesize: 64M
    Time Limit: 30
    Max Input Vars: 1000
    Display Errors: N/A

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    — Session Configuration

    Session: Disabled

    ### End System Info ###

    https://wordpress.org/plugins/popup-maker/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    7 years, 12 months ago

    @sweetweaver – You may just need to clear your browser cache as all the images appear to be triggering their own popups for me. Or you may have already worked it out.

    Thread Starter sweetweaver

    (@sweetweaver)

    7 years, 12 months ago

    Hi again –

    I did figure out that if I go to edit any of the popups they stop working. At this point I’m just trying to do each one correctly the first time so I don’t have to edit them. This is not ideal at all, as I am turning this site over to a not-so-tech savvy owner who wants to do the popups himself as he creates new art work.

    Is there a workaround for enabling editing after creating a popup? So far I’ve just had to delete the bad ones and create them again from scratch.

    Thanks!
    Stephanie

    Plugin Author Daniel Iser

    (@danieliser)

    7 years, 12 months ago

    @sweetweaver – Hmm, can you elaborate. I have not seen this issue before. Maybe detail your process (not what settings you use).

    To clarify, details like do the saved settings show back up in the form or is it blank, will it let you edit them again but not save, or are you unable to make changes. These would all have drastically different sets of things that could be going wrong.

    Also if possible submit a support ticket at https://wppopupmaker.com/support with a set of temporary admin credentials so that we can try to see what is happening exactly helping get a quicker resolution.

Viewing 3 replies - 1 through 3 (of 3 total)
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