• Resolved sachristan

    (@sachristan)


    What we want

    Interstitial #A – Displays sitewide (does not display on ONE category)
    Interstitial #B – Displays only on ONE selected category

    We Red Dot the Home page and all posts, Black dot the selected category for #A
    We Red Dot the selected category, tags, cat id for #B

    It doesn’t display #B on the selected category and it DOES displays the #A on the post. Total opposite of what we want. Can someone point me in the right direction.

    Also is there a difference between using OR & AND?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Bel

    (@belimperial)

    Hi @sachristan

    Thank you for writing in, and we’re sorry you are having trouble with your popup settings.

    We think there is a misconfiguration with your popup settings.

    For Interstitial #A – Displays sitewide (does not display on ONE category), could you remove all the targeting rules and just add the selected category with the negative condition?

    For Interstitial #B – Displays only on ONE selected category, could you remove all the targeting rules, and add the selected the category without the negative condition?

    is there a difference between using OR & AND?
    Yes, there is a difference when using OR & AND operator.

    “OR” targets two or more conditions. While “AND” links two or more conditions together to require each condition to be true to show a popup.

    Learn more about conditions here.

    https://docs.wppopupmaker.com/article/140-conditions

    We hope that helps. Let us know how it goes, or if you have questions.

    Thank you!

    Thread Starter sachristan

    (@sachristan)

    Hi Bell thank you for your response. I removed all the other conditions and set the sole condition for each as you prescribed.

    Unfortunately we still get the #B interestitial showing throughout the site instead of only on a selected category ☹️

    Rob

    Bel

    (@belimperial)

    Hi Rob,

    Thank you for your reply, and we’re sorry about that.

    We made some test, and we did not reprex the issue.

    Here’s the result of our test:

    https://share.getcloudapp.com/geuykGjb

    Could you share a screen capture of your popup settings?

    On the other hand, here’s what we set on our test popups.

    Popup A (Displays site wide except one category) – (!)Posts: With Category

    https://share.getcloudapp.com/NQujE0kK

    Popup B (Displays only on one selected category) – Posts: With Category

    https://share.getcloudapp.com/E0uZ6p2A

    Thank you, and we look forward to your response.

    Plugin Support Kim L

    (@kimmyx)

    Hi Rob,

    I’m going to mark this as resolved since we haven’t heard from you in a while. If you have any further questions, please start a new topic.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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