I’m on the latest version (both WordPress, 6.2.2, and the plugin) and I’m getting a lot of people on iOS complaining about multiple poll pages breaking on Safari – I see it too (latest iOS too).
is this a known issue w rendering multiple polls?
(I didn’t find anything after a few searches here – something from a couple of months back almost relevant that was said to be fixed w the update from that time)
I believe the issue appears regardless of logged in or not. The polls don’t require users to be logged in . (Yet!)
I will try to get screenshots from my phone and post later (doing it on desktop safari “emulating” iPhone doesn’t work.)
You can see the issue on latest iOS safari simply by scrolling down the page, or sometimes by scrolling back up. the browser will stop painting the page, even areas previously painted when you scroll back up
(Edit update: Image uploading is blocked here??)
This reply was modified 2 years, 9 months ago by alanft.
So, please make a DB backup for your safety (you can use UpdraftPlus) so as not to lose your data. Then, clear all the caches and check whether the issue persists or not.
Make sure the cache is excluded on the page where the given poll is located. After clearing the caches, please try to check the case with either the Incognito mode or another browser/device.
the line “Page Caching using disk: enhanced (Requested URI is rejected)” shows that the page is not cached. (Note that for logged in users we’re not caching any of these poll pages, but the issue still affects all users regardless of site login status)
some object caching is happening, and I can’t turn that off selectively (I believe), let me know if I’m mistaken there, or if that will make a difference.
Cleared the caches, but it’s still happening.
this is specifically iOS safari, so I won’t try on another browser/device, sorry, but I checked in “private mode” and the problem is there too.
Thanks for any help with this – we do like the plugin!
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