Title: Multiple Issues with your plugin
Last modified: December 16, 2022

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# Multiple Issues with your plugin

 *  Resolved [caddyboy0103](https://wordpress.org/support/users/caddyboy0103/)
 * (@caddyboy0103)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/multiple-issues-with-your-plugin-2/)
 * Not sure where to start. I have a multisite configuration (atlantishosting.net),
   and no matter what, jetpack won’t connect. On the main site, we receive an an
   error (this is gong to be real helpful for you, here’s the error “An error occurred.
   Please try again.”) and it wont connect on the main site. Can’t inset any configuration
   changes whatsoever, it just has a button that says “Setup Jetpack” as if it’s
   that easy.
 * Moving onto our sites (here’s one, brandyourlifeprintworks.com), we use domain
   mapping, and forget about any site on the network connecting to jetpack using
   the FQDN, it doesn’t work. We receive this error which leads us to believe you
   have archived the network domain name and not the FQDN (why?)
 * Invalid request, please go back and try again.
   Error Code: invalid_requestError
   Message: The URL stored by the Jetpack servers does not match your site. Please
   try disabling the Jetpack plugin, re-enable it, then connect again.
 * I tried to disable and re-enable the plugin which did not work. The only way 
   I was able to connect jetpack was having it activated at the site level rather
   than the network level, AND we used the network domain name (not the FQDN). This
   method of connecting will not work. I have read the documentation on your site
   with no successful resolution.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmultiple-issues-with-your-plugin-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Dan (a11n)](https://wordpress.org/support/users/drawmyface/)
 * (@drawmyface)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/multiple-issues-with-your-plugin-2/#post-16302919)
 * Hi there
 * I can’t find any reference to brandyourlifeprintworks.com in our system. We will
   likely need more information to help with this.
 * Could you contact us [via this contact form](https://jetpack.com/contact-support/?rel=support&hpi=1)
   and mention this thread?

Viewing 1 replies (of 1 total)

The topic ‘Multiple Issues with your plugin’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Dan (a11n)](https://wordpress.org/support/users/drawmyface/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/multiple-issues-with-your-plugin-2/#post-16302919)
 * Status: resolved