Multiple Issues with Facebook, Twitter, Linkedin sharing from browser

  • Resolved tug2018

    (@tug2018)


    3 years, 10 months ago

    Both the standard and floating interface don’t appear to work properly on our event pages for both mobile and browser for:

      Facebook
      Twitter
      LinkedIN

    But whatsapp sharing does work for browser (mobile pushes you to Whatsapp business

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter tug2018

    (@tug2018)

    3 years, 10 months ago

    If it helps, this is the console error when clicking on the icons that then don’t work
    (index):98 Uncaught ReferenceError: heateorSssPopup is not defined
    at HTMLElement.onclick ((index):98)

    Plugin Author Heateor Support

    (@heateor)

    3 years, 10 months ago

    It’s because the JS file of plugin “wp-content/plugins/sassy-social-share/public.js” is not being loaded at your webpages. Plugin uses “wp_enqueue_script” WordPress action to load Javascript files. You would like to check if everything is fine with this hook at your website. You can try switching to another theme temporarily just to check if this is some compatibility issue between our plugin and the theme you are using. If this is the case, you can drop a note to the developer of your theme regarding the same. Let me know how it goes.

    Thread Starter tug2018

    (@tug2018)

    3 years, 10 months ago

    Thanks, think Autoptimize was he culprit, I added “wp_enqueue_script” to the exclude scripts list and that appears to have done the trick

    Plugin Author Heateor Support

    (@heateor)

    3 years, 10 months ago

    Great. Can you post a screenshot here showing where you added this exclusion? It might help other users facing the same problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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