Support » Plugin: Import and export users and customers » Multiple Issues Importing User / Buddy Press Data

  • Hi, I’m trying to test uploading users including Buddy Press User Profile Field data. I had a few users in the system and downloaded their data to confirm I have the correct column names. The following is not working…

    1) If the column ‘role’ includes the following ‘subscriber,bbp_participant’ it gives me an error saying…You do not have permission to assign some of the next roles “subscriber, bbp_participant” so I’ve only been including ‘subscriber’ which allows me to upload.
    2) The uploaded users do not show up on the member’s page of Buddy Press. Not sure how to get them to show up properly
    3) Some of the Buddy Press User Profile fields will not import. For instance, I have a Checkbox type field and the data is listed in the field as ‘Private Pilot, Commercial Pilot’ (which is how it looked when I exported it from another user) but it won’t import using the same data. Also I have ‘member name’ fields and either they will be blank or in one instance it pulled the ‘user_login’ into instead.
    4) In Buddy Press each User Profile field has a different visibility setting, but for the users I’ve imported, those settings are not correct so private information is being displayed publically when it shouldn’t.
    5) I’m not able to import Buddy Press’ Member Type nor Groups. Can’t find any Group ID’s even when I export a user assigned to a group.

    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Javier Carazo

    (@carazo)

    Sorry for the delay answering, but we are too busy and your question is too big.

    We go step by step to make it easier to solve.

    1) If the column ‘role’ includes the following ‘subscriber,bbp_participant’ it gives me an error saying…You do not have permission to assign some of the next roles “subscriber, bbp_participant” so I’ve only been including ‘subscriber’ which allows me to upload.

    How are you saving the CSV? Which program are you using?

    I’m getting same error on import of BBPress user roles, I have import and export user.. plugin installed in source and target WP installs with same default settings, I installed bbPress in target with same settings, the setting for role will be assigned when you users are created is set to ‘Participant’ so all new WP users are getting this role or another bbPress role, so all imports fail except one using standard WP role. I export file to csv accepting all default settings, I then import without opening or editing file into target install with all default settings. As I installed bbPress after first import failing, I thought that by having plugin installed this plugin would find needs attributions to apply to imported records, but it seems not. Hope you can read following: Should we just remove bbPress roles from import?

    You do not have permission to assign some of the next roles “administrator, bbp_keymaster” error
    3 You do not have permission to assign some of the next roles “subscriber, bbp_participant” error
    4 You do not have permission to assign some of the next roles “administrator, bbp_keymaster” error

    • This reply was modified 4 hours, 37 minutes ago by .
    • This reply was modified 4 hours, 36 minutes ago by .

    I uninstalled BBPress thinking that would remove the roles but it seems the roles are still there, not sure how to remove them other than an edit on the csv or manually with some user role plugin. Seems this plugin is having trouble with multiple role assignments being imported. >> Confirmed Keymaster role is from BBPress surprised uninstall of plugin did not unassign role.

    • This reply was modified 3 hours, 15 minutes ago by .
Viewing 3 replies - 1 through 3 (of 3 total)
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