Title: Multiple Issues
Last modified: August 20, 2016

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# Multiple Issues

 *  [atr72500](https://wordpress.org/support/users/atr72500/)
 * (@atr72500)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/multiple-issues-6/)
 * I have the Facebook plugin (latest 1.3 version) installed, and have several issues
   I can’t figure out. I only have the Like + Send button and Comments box enabled,
   and don’t have any other FB plugins installed. I also have the regular WP comments
   disabled.
 * 1. When a user posts the first comment in each comment, it doesn’t update the
   UI with the new comment. In fact, it doesn’t do anything – so the user thinks
   their comment isn’t posting. They need to refresh the page manually to see their
   comment. After the first comment is posted, future comments are added dynamically.
 * 2. The number next to the Like/Send box (i.e. 2 people like this.) seems to indicate
   the number of Likes + the Number of comments. Shouldn’t this just show the number
   of Likes?
 * 3. Is there any way to be notified of new comments? Searching the forum, it seems
   like the answer is no, but why can other FB plugins do this, and the Official
   plugin can’t? Or is there at least a way to see them in my FB Developers App 
   console? I would think they would show up in Apps > [my app name] > Insights 
   > Likes and Comments or the App Timeline View, but none of my test comments/likes
   show up, even though I entered in “App ID” and “App Secret” correctly. In fact,
   the only stats I get are basic ones about User numbers. I can’t imagine having
   to go through hundreds of stories on my site, to see if there are any new comments
   somewhere.
 * 4. EDIT – It also seems like the number of Comments made in the FB comments box
   don’t seem to be reporting to WP anymore, when that used to work fine, before.
 * Thanks for any help.
 * [http://wordpress.org/extend/plugins/facebook/](http://wordpress.org/extend/plugins/facebook/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [atr72500](https://wordpress.org/support/users/atr72500/)
 * (@atr72500)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/multiple-issues-6/#post-3521574)
 * Sorry, disregard #3 and #4. I finally found [https://developers.facebook.com/tools/comments](https://developers.facebook.com/tools/comments),
   which should be good enough for me (although actual notifications would be great).
 * And, I believe #4 is happening because the test user I created isn’t verified,
   therefore it dumped the test user’s comment into the moderation queue.

Viewing 1 replies (of 1 total)

The topic ‘Multiple Issues’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/facebook_526fac.svg)
 * [Facebook](https://wordpress.org/plugins/facebook/)
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 * [Support Threads](https://wordpress.org/support/plugin/facebook/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook/reviews/)

## Tags

 * [like count](https://wordpress.org/support/topic-tag/like-count/)

 * 1 reply
 * 1 participant
 * Last reply from: [atr72500](https://wordpress.org/support/users/atr72500/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/multiple-issues-6/#post-3521574)
 * Status: not resolved