Title: Multiple Issues
Last modified: August 30, 2016

---

# Multiple Issues

 *  Resolved [syvar123](https://wordpress.org/support/users/syvar123/)
 * (@syvar123)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/multiple-issues-17/)
 * We have a number of issues where AI1EC is breaking our site. I need help ASAP
   as we’re a small non-profit organization without many resources. We’re using 
   the Ai1EC as well as the Front End Submissions.
 * Website is [CivitanCarClub.com](http://civitancarclub.com)
 * First issue is it’s saying that the token doesn’t match our website. It was working,
   and now is not.
 * Second issue, is our site is not loadable indicating it’s out of resources.
 * Finally, last issue is we’re locked out of the website because ai1ec changed 
   permissions again (this is the third time this has happened and the fixes we’ve
   used in the past aren’t working now).
 * Any help would be greatly appreciated as we’re heading into our busy season for
   car shows and need the calendar and web site functional.
 * Thanks.
    Travis
 * [https://wordpress.org/plugins/all-in-one-event-calendar/](https://wordpress.org/plugins/all-in-one-event-calendar/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Benjamin](https://wordpress.org/support/users/bsokic/)
 * (@bsokic)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/multiple-issues-17/#post-6520644)
 * Hi Travis,
 * token -> licence?
 * It seems that you have a problem with PHP memory limit, please increase the memory
   limit to 128MB or more if necessary. Open your wp-config.php which is located
   in the root WordPress directory. Then add the following lines:
 *     ```
       define('WP_MAX_MEMORY_LIMIT', '128M');
       ini_set('memory_limit','128M');
       ```
   
 *  Thread Starter [syvar123](https://wordpress.org/support/users/syvar123/)
 * (@syvar123)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/multiple-issues-17/#post-6520966)
 * Thanks Benjamin – Sorry for taking so long to respond. As I mentioned, we’re 
   a small non-profit with very limited resources. I’ve increased the memory limit
   by adding the lines in the config.php as you’ve indicated. We’re still having
   issues.
 * Currently we’re still locked out of the site. At least I have FTP access now (
   that was a GoDaddy issue). The error “You do not have sufficient permissions 
   to access this page.” is continuing whenever we try to access the site as admin.
   This has happened a number of times in the past. Every time it’s been traced 
   back to Time.ly ai1ec changing permissions. I’ve tried the previous fixes, to
   no avail.
 * Next, while trouble shooting the first issue, I deleted the ai1ec front end submissions
   file. When I go to Time.ly to get the replacement file, I get a message indicating“
   We are migrating to a new account system and it is going to take us several more
   days to get everything moved over. If you don’t see your previous purchases, 
   please check back in a few days.” This message has now been showing on our account
   every time I’ve checked for over a month. As such, now not only can we not access
   the site, but now the calendar is broken because I can’t download the new files
   to try to update it with the most current version of front-end submissions.
 * Can you advise on… a) Fixing the permissions issue.. again and b) getting access
   to the Front-End submissions again.
 * Once we address those two items, we’ll work on the invalid “token” error.
 * Thanks.
    Travis
 *  [Benjamin](https://wordpress.org/support/users/bsokic/)
 * (@bsokic)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/multiple-issues-17/#post-6520969)
 * Hi Travis,
 * Please try this, should help with error “You do not have sufficient permissions
   to access this page.”:
 * Change user roles in your database, in phpmyadmin or where you can edit database-
   > wp_options -> wp_user_roles.
    Replace current code with:
 * `a:6:{s:13:"administrator";a:2:{s:4:"name";s:13:"Administrator";s:12:"capabilities";
   a:79:{s:13:"switch_themes";b:1;s:11:"edit_themes";b:1;s:16:"activate_plugins";
   b:1;s:12:"edit_plugins";b:1;s:10:"edit_users";b:1;s:10:"edit_files";b:1;s:14:"
   manage_options";b:1;s:17:"moderate_comments";b:1;s:17:"manage_categories";b:1;
   s:12:"manage_links";b:1;s:12:"upload_files";b:1;s:6:"import";b:1;s:15:"unfiltered_html";
   b:1;s:10:"edit_posts";b:1;s:17:"edit_others_posts";b:1;s:20:"edit_published_posts";
   b:1;s:13:"publish_posts";b:1;s:10:"edit_pages";b:1;s:4:"read";b:1;s:8:"level_10";
   b:1;s:7:"level_9";b:1;s:7:"level_8";b:1;s:7:"level_7";b:1;s:7:"level_6";b:1;s:
   7:"level_5";b:1;s:7:"level_4";b:1;s:7:"level_3";b:1;s:7:"level_2";b:1;s:7:"level_1";
   b:1;s:7:"level_0";b:1;s:17:"edit_others_pages";b:1;s:20:"edit_published_pages";
   b:1;s:13:"publish_pages";b:1;s:12:"delete_pages";b:1;s:19:"delete_others_pages";
   b:1;s:22:"delete_published_pages";b:1;s:12:"delete_posts";b:1;s:19:"delete_others_posts";
   b:1;s:22:"delete_published_posts";b:1;s:20:"delete_private_posts";b:1;s:18:"edit_private_posts";
   b:1;s:18:"read_private_posts";b:1;s:20:"delete_private_pages";b:1;s:18:"edit_private_pages";
   b:1;s:18:"read_private_pages";b:1;s:12:"delete_users";b:1;s:12:"create_users";
   b:1;s:17:"unfiltered_upload";b:1;s:14:"edit_dashboard";b:1;s:14:"update_plugins";
   b:1;s:14:"delete_plugins";b:1;s:15:"install_plugins";b:1;s:13:"update_themes";
   b:1;s:14:"install_themes";b:1;s:11:"update_core";b:1;s:10:"list_users";b:1;s:
   12:"remove_users";b:1;s:9:"add_users";b:1;s:13:"promote_users";b:1;s:18:"edit_theme_options";
   b:1;s:13:"delete_themes";b:1;s:6:"export";b:1;s:16:"read_ai1ec_event";b:1;s:16:"
   edit_ai1ec_event";b:1;s:17:"edit_ai1ec_events";b:1;s:24:"edit_others_ai1ec_events";
   b:1;s:25:"edit_private_ai1ec_events";b:1;s:27:"edit_published_ai1ec_events";b:
   1;s:18:"delete_ai1ec_event";b:1;s:19:"delete_ai1ec_events";b:1;s:26:"delete_others_ai1ec_events";
   b:1;s:29:"delete_published_ai1ec_events";b:1;s:27:"delete_private_ai1ec_events";
   b:1;s:20:"publish_ai1ec_events";b:1;s:25:"read_private_ai1ec_events";b:1;s:24:"
   manage_events_categories";b:1;s:18:"manage_ai1ec_feeds";b:1;s:19:"switch_ai1ec_themes";
   b:1;s:20:"manage_ai1ec_options";b:1;}}s:6:"editor";a:2:{s:4:"name";s:6:"Editor";
   s:12:"capabilities";a:49:{s:17:"moderate_comments";b:1;s:17:"manage_categories";
   b:1;s:12:"manage_links";b:1;s:12:"upload_files";b:1;s:15:"unfiltered_html";b:
   1;s:10:"edit_posts";b:1;s:17:"edit_others_posts";b:1;s:20:"edit_published_posts";
   b:1;s:13:"publish_posts";b:1;s:10:"edit_pages";b:1;s:4:"read";b:1;s:7:"level_7";
   b:1;s:7:"level_6";b:1;s:7:"level_5";b:1;s:7:"level_4";b:1;s:7:"level_3";b:1;s:
   7:"level_2";b:1;s:7:"level_1";b:1;s:7:"level_0";b:1;s:17:"edit_others_pages";
   b:1;s:20:"edit_published_pages";b:1;s:13:"publish_pages";b:1;s:12:"delete_pages";
   b:1;s:19:"delete_others_pages";b:1;s:22:"delete_published_pages";b:1;s:12:"delete_posts";
   b:1;s:19:"delete_others_posts";b:1;s:22:"delete_published_posts";b:1;s:20:"delete_private_posts";
   b:1;s:18:"edit_private_posts";b:1;s:18:"read_private_posts";b:1;s:20:"delete_private_pages";
   b:1;s:18:"edit_private_pages";b:1;s:18:"read_private_pages";b:1;s:16:"read_ai1ec_event";
   b:1;s:16:"edit_ai1ec_event";b:1;s:17:"edit_ai1ec_events";b:1;s:24:"edit_others_ai1ec_events";
   b:1;s:25:"edit_private_ai1ec_events";b:1;s:27:"edit_published_ai1ec_events";b:
   1;s:18:"delete_ai1ec_event";b:1;s:19:"delete_ai1ec_events";b:1;s:26:"delete_others_ai1ec_events";
   b:1;s:29:"delete_published_ai1ec_events";b:1;s:27:"delete_private_ai1ec_events";
   b:1;s:20:"publish_ai1ec_events";b:1;s:25:"read_private_ai1ec_events";b:1;s:24:"
   manage_events_categories";b:1;s:18:"manage_ai1ec_feeds";b:1;}}s:6:"author";a:
   2:{s:4:"name";s:6:"Author";s:12:"capabilities";a:25:{s:12:"upload_files";b:1;
   s:10:"edit_posts";b:1;s:20:"edit_published_posts";b:1;s:13:"publish_posts";b:
   1;s:4:"read";b:1;s:7:"level_2";b:1;s:7:"level_1";b:1;s:7:"level_0";b:1;s:12:"
   delete_posts";b:1;s:22:"delete_published_posts";b:1;s:16:"read_ai1ec_event";b:
   1;s:16:"edit_ai1ec_event";b:1;s:17:"edit_ai1ec_events";b:1;s:24:"edit_others_ai1ec_events";
   b:1;s:25:"edit_private_ai1ec_events";b:1;s:27:"edit_published_ai1ec_events";b:
   1;s:18:"delete_ai1ec_event";b:1;s:19:"delete_ai1ec_events";b:1;s:26:"delete_others_ai1ec_events";
   b:1;s:29:"delete_published_ai1ec_events";b:1;s:27:"delete_private_ai1ec_events";
   b:1;s:20:"publish_ai1ec_events";b:1;s:25:"read_private_ai1ec_events";b:1;s:24:"
   manage_events_categories";b:1;s:18:"manage_ai1ec_feeds";b:1;}}s:11:"contributor";
   a:2:{s:4:"name";s:11:"Contributor";s:12:"capabilities";a:5:{s:10:"edit_posts";
   b:1;s:4:"read";b:1;s:7:"level_1";b:1;s:7:"level_0";b:1;s:12:"delete_posts";b:
   1;}}s:10:"subscriber";a:2:{s:4:"name";s:10:"Subscriber";s:12:"capabilities";a:
   2:{s:4:"read";b:1;s:7:"level_0";b:1;}}s:21:"ai1ec_event_assistant";a:2:{s:4:"
   name";s:17:"Event Contributor";s:12:"capabilities";a:5:{s:4:"read";b:1;s:7:"level_0";
   b:1;s:20:"publish_ai1ec_events";b:1;s:17:"edit_ai1ec_events";b:1;s:18:"delete_ai1ec_event";
   b:1;}}}`
 *  Thread Starter [syvar123](https://wordpress.org/support/users/syvar123/)
 * (@syvar123)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/multiple-issues-17/#post-6520971)
 * Hi Benjamin – Did the copy/paste into wp_options -> wp_user_roles. Same error
   exists. Any other suggestions?
 * Thanks.
    Travis
 *  [Benjamin](https://wordpress.org/support/users/bsokic/)
 * (@bsokic)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/multiple-issues-17/#post-6520972)
 * Hi Travis,
 * You have deleted the previous code?
 *  Thread Starter [syvar123](https://wordpress.org/support/users/syvar123/)
 * (@syvar123)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/multiple-issues-17/#post-6520973)
 * Yes, previous code deleted. New code copied/pasted and verified saved.
 * Travis
 *  Thread Starter [syvar123](https://wordpress.org/support/users/syvar123/)
 * (@syvar123)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/multiple-issues-17/#post-6520974)
 * bump…
 *  [Benjamin](https://wordpress.org/support/users/bsokic/)
 * (@bsokic)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/multiple-issues-17/#post-6520975)
 * As far as I know, no one has reported the same issue and it is difficult to know
   without checking. Maybe this article can help: [https://www.codefetti.com/fix-wordpress-you-do-not-have-sufficient-permissions-to-access-this-page/](https://www.codefetti.com/fix-wordpress-you-do-not-have-sufficient-permissions-to-access-this-page/)

Viewing 8 replies - 1 through 8 (of 8 total)

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## Tags

 * [permissions](https://wordpress.org/support/topic-tag/permissions/)
 * [Website Unavailable](https://wordpress.org/support/topic-tag/website-unavailable/)

 * 8 replies
 * 2 participants
 * Last reply from: [Benjamin](https://wordpress.org/support/users/bsokic/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/multiple-issues-17/#post-6520975)
 * Status: resolved