Title: Multiple files update limit
Last modified: February 27, 2021

---

# Multiple files update limit

 *  Resolved [alfredobenni](https://wordpress.org/support/users/alfredobenni/)
 * (@alfredobenni)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/)
 * Hi, I have a problem when trying to upload more attached files over 6 or 7 mega
   overall.
 * The code is:
 *     ```
       <b>DOCUMENTI:</b>
       <label> Inviare propria foto recente (obbligatorio). Solo PDF, JPG, JPEG o PNG. Massimo 2 mega</label>
       [file* file-81 filetypes: pdf|jpg|jpeg|png limit:5097152]
   
       <label> Inviare documento di identità (obbligatorio). Solo PDF, JPG, JPEG o PNG. Massimo 2 mega</label>
       [file* file-82 filetypes: pdf|jpg|jpeg|png limit:5097152]
   
       <label> Inviare curriculum in formato Europass2 minimo di 2 pagine (non obbligatorio). Solo PDF. Massimo 2 mega</label>
       [file file-83 filetypes: pdf limit:5097152]
       ```
   
 * The directory:
    Server// wp-content / uploads / wpcf7_uploads / contains only
   an htaccess file with the inscription inside: “Deny from all”
 * directory permissions are:
    rw- r– r–
 * PHP upload: PHP charges up to 16 mega
 * If I load 3 files each of 3 mega it freezes and declares “a generic error”. Where
   is the problem?

Viewing 15 replies - 1 through 15 (of 15 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14110131)
 * Where can we see the website in question?
 *  Thread Starter [alfredobenni](https://wordpress.org/support/users/alfredobenni/)
 * (@alfredobenni)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14110325)
 * It’s here
 * [https://www.cun-italia.com/domanda-di-iscrizione-step3di3/](https://www.cun-italia.com/domanda-di-iscrizione-step3di3/)
    -  This reply was modified 5 years, 3 months ago by [alfredobenni](https://wordpress.org/support/users/alfredobenni/).
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14111118)
 * > If I load 3 files each of 3 mega it freezes and declares “a generic error”.
 * Can you be more specific about the “generic error”? What exactly do you get?
 *  Thread Starter [alfredobenni](https://wordpress.org/support/users/alfredobenni/)
 * (@alfredobenni)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14111288)
 * I was trying to understand from you the cause of this generic error
    Here you
   will find a simplified version of the plugin. Under the code
 * [https://www.cun-italia.com/test-invio-allegati/](https://www.cun-italia.com/test-invio-allegati/)
 *     ```
       <p><label> Cognome (richiesto)
           [text* cognome] </label></p>
   
       <p><label> Nome (richiesto)
           [text* nome] </label></p>
   
       <p><label> La tua E-mail (richiesto)
           [email* your-email] </label></p>
   
       <br><br>
   
       <label> Inviare propria foto recente (obbligatorio). Solo PDF, JPG, JPEG o PNG. Massimo 2 mega</label>
       [file* file-81 filetypes: pdf|jpg|jpeg|png limit:5097152]
   
       <label> Inviare documento di identità (obbligatorio). Solo PDF, JPG, JPEG o PNG. Massimo 2 mega</label>
       [file* file-82 filetypes: pdf|jpg|jpeg|png limit:5097152]
   
       <label> Inviare curriculum in formato Europass2 minimo di 2 pagine (non obbligatorio). Solo PDF. Massimo 2 mega</label>
       [file file-83 filetypes: pdf limit:5097152]
   
       <label> Nel caso si riceva un errore generico, ridurre la dimensione dei files (complessivamente non più di 6,5 MByte)</label>
   
       <p>[submit "Invia"]</p>
       ```
   
 * The message is: Sender’s message was not sent (Second line of message setup)
    -  This reply was modified 5 years, 3 months ago by [alfredobenni](https://wordpress.org/support/users/alfredobenni/).
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14111934)
 * See FAQ > [After submitting the form, I get an error message stating “There was an error trying to send your message.” What is wrong?](https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/)
 * Which color of border do you see around the error message? Red or orange?
 *  Thread Starter [alfredobenni](https://wordpress.org/support/users/alfredobenni/)
 * (@alfredobenni)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14112604)
 * RED
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14112757)
 * OK. That implies that the error occurs when attaching files to email message,
   not when uploading them. Uploading has been completed successfully.
 * What other plugins and theme do you use on the site?
 *  Thread Starter [alfredobenni](https://wordpress.org/support/users/alfredobenni/)
 * (@alfredobenni)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14112830)
 * **The Theme is Tempera**
    [https://www.cryoutcreations.eu/wordpress-themes/tempera](https://www.cryoutcreations.eu/wordpress-themes/tempera)
 * **Plugins**
    Advanced Editor Tools (TinyMCE Advanced) ver.5.6.0 (active) [https://it.wordpress.org/plugins/tinymce-advanced/](https://it.wordpress.org/plugins/tinymce-advanced/)
 * Advanced Custom Fields ver 5.9.5 (active)
    [https://it.wordpress.org/plugins/advanced-custom-fields/](https://it.wordpress.org/plugins/advanced-custom-fields/)
 * Classic Editor ver 1.6 (active)
    [https://it.wordpress.org/plugins/classic-editor/](https://it.wordpress.org/plugins/classic-editor/)
 * Column Shortcodes ver.1.0.1 (active)
    [https://it.wordpress.org/plugins/column-shortcodes/](https://it.wordpress.org/plugins/column-shortcodes/)
 * Contact Form 7 ver.5.4 (active)
    [https://it.wordpress.org/plugins/contact-form-7/](https://it.wordpress.org/plugins/contact-form-7/)
 * contact-form-7-datepicker ver.2.6.0 (active)
    [https://github.com/relu/contact-form-7-datepicker/](https://github.com/relu/contact-form-7-datepicker/)
 * cryout theme settings V.0.5.11 (active)
    [https://www.cryoutcreations.eu/wordpress-plugins/cryout-theme-settings](https://www.cryoutcreations.eu/wordpress-plugins/cryout-theme-settings)
 * Democracy Poll ver.5.6.0 (non active)
    [https://it.wordpress.org/plugins/democracy-poll/](https://it.wordpress.org/plugins/democracy-poll/)
 * Shortcodes Ultimate ver.5.9.7 (active)
    [https://it.wordpress.org/plugins/shortcodes-ultimate/](https://it.wordpress.org/plugins/shortcodes-ultimate/)
 * Simple Visitor Counter ver.1.0 (active)
    [https://it.wordpress.org/plugins/simple-visitor-counter-widget/](https://it.wordpress.org/plugins/simple-visitor-counter-widget/)
 * Visitor Traffic Real Time Statistics ver.2.11 (active)
    [https://it.wordpress.org/plugins/visitors-traffic-real-time-statistics/](https://it.wordpress.org/plugins/visitors-traffic-real-time-statistics/)
 * Woody code snippets ver.2.4.1 (active)
    [https://it.wordpress.org/plugins/insert-php/](https://it.wordpress.org/plugins/insert-php/)
 * wp private content plus ver.3.02 (active)
    [https://it.wordpress.org/plugins/wp-private-content-plus/](https://it.wordpress.org/plugins/wp-private-content-plus/)
 * Yoast SEO ver.15.9 (active)
    [https://it.wordpress.org/plugins/wordpress-seo/](https://it.wordpress.org/plugins/wordpress-seo/)
    -  This reply was modified 5 years, 3 months ago by [alfredobenni](https://wordpress.org/support/users/alfredobenni/).
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14113060)
 * Try switching to the default theme and deactivating all plugins excluding Contact
   Form 7, Classic Editor, and Yoast SEO.
 * [Why you are advised to deactivate plugins and switch to the default theme.](https://contactform7.com/2019/12/02/why-you-are-advised-to-deactivate-plugins-and-switch-to-the-default-theme/)
 *  Thread Starter [alfredobenni](https://wordpress.org/support/users/alfredobenni/)
 * (@alfredobenni)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14113223)
 * I’ve turned off all plugins. I haven’t changed the theme as I can’t disassemble
   the site to do rehearsals. Always the same mistake.
 *  Thread Starter [alfredobenni](https://wordpress.org/support/users/alfredobenni/)
 * (@alfredobenni)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14113237)
 * It’s the same problem
 * [https://wordpress.org/support/topic/file-attachments-not-working-in-contact-form-7/page/2/](https://wordpress.org/support/topic/file-attachments-not-working-in-contact-form-7/page/2/)
 *  Thread Starter [alfredobenni](https://wordpress.org/support/users/alfredobenni/)
 * (@alfredobenni)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14114053)
 * I think the problem is to be found in the maximum capacity of the standard WordPress
   email that more or less must be around 8 mega. By changing SMTP I got to 10 mega.
 *  Thread Starter [alfredobenni](https://wordpress.org/support/users/alfredobenni/)
 * (@alfredobenni)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14114058)
 * **Kindly remove the list of PLUGINS**. Some good weather from Argentina is attacking
   me the server trying to force the list of PLUGINS. Thank you
 *  [ziegel](https://wordpress.org/support/users/ziegel/)
 * (@ziegel)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14116130)
 * [@alfredobenni](https://wordpress.org/support/users/alfredobenni/)
    You may EDIT
   your previous post, and remove the list of plugins posted, if this is required
   by you.
 *  Thread Starter [alfredobenni](https://wordpress.org/support/users/alfredobenni/)
 * (@alfredobenni)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14117144)
 * I don’t have permission to edit anything

Viewing 15 replies - 1 through 15 (of 15 total)

The topic ‘Multiple files update limit’ is closed to new replies.

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 * 15 replies
 * 3 participants
 * Last reply from: [alfredobenni](https://wordpress.org/support/users/alfredobenni/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/multiple-files-update-limit/#post-14117144)
 * Status: resolved