Support » Plugin: Download Monitor » Multiple Files issue

  • Resolved presscode

    (@saschinger)


    I have created a download item that contains two files: a zip & a PDF
    Then I have added the shortcode to a page and published it.
    Now the download-link appears, but only one file is downloaded.
    Am I missing something?
    Thank you and kind regards,
    Sascha

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  • Hey Sascha,

    Thanks for reaching out to us.

    Our plugin will only serve 1 download at a time. Because of the option to add multiple file URL’s users get confused and we have made a note to improve it.

    If you want to offer multiple downloads, then you will need to set it as a different version and add another shortcode and use the parameter to target this version. Please check https://www.download-monitor.com/kb/shortcode-download/.

Viewing 1 replies (of 1 total)
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