Title: Multiple emails being sent Last modified: August 30, 2016 --- # Multiple emails being sent * Resolved [JM](https://wordpress.org/support/users/mj4455/) * (@mj4455) * [10 years, 9 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/) * I love this plugin, but for the life of me I can’t figure out why, after getting the plugin set up and working, I am receiving multiple system emails (and I believe my visitors may be too). Only one sent email is showing in the email log, but I received three copies of it. Any ideas about why this is happening? I greatly appreciate your help. * [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/) Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 9 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6712856) * Sounds like a problem with your mail server or maybe even the email reading client. * But let’s see a transcript from one of those emails and we’ll make sure the addressing is correct. Please remove the AUTH LOGIN or AUTH PLAIN credentials from the transcript first. * Thread Starter [JM](https://wordpress.org/support/users/mj4455/) * (@mj4455) * [10 years, 9 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6712859) * Thank you, Jason! I’m sorry, though. I think it might be an issue with a redirect loop actually. I think I’m forwarding too many email addresses around haha. I appreciate your help and I’ll let you know if I don’t get it fixed. 🙂 * Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 9 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6712865) * So do I. Nothing suspicious in the transcript. * [cynthiacamilamarimi](https://wordpress.org/support/users/cynthiacamilamarimi/) * (@cynthiacamilamarimi) * [10 years, 9 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6712868) * Hi my site is not login and it is showing the following error on your plugin Any ideas on how to solve it or what went missing? `http://thewokmxli.com` * Warning: require_once(Postman-Wizard/SmtpDiscovery.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/72/11420272/ html/thewokmxli/wp-content/plugins/postman-smtp/Postman/PostmanAdminController. php on line 11 * Fatal error: require_once() [function.require]: Failed opening required ‘Postman- Wizard/SmtpDiscovery.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/ content/72/11420272/html/thewokmxli/wp-content/plugins/postman-smtp/Postman/PostmanAdminController. php on line 11 * Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 9 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6712876) * Looks like one of the required files went missing. You will have to delete the wp-content/plugins/postman-smtp folder via FTP or similar and then re-install it. Have your host tech support look into why files are being deleted. Your site my be compromised. * [Pro2k15](https://wordpress.org/support/users/pro2k15/) * (@pro2k15) * [10 years, 8 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6713098) * Experiencing same issue JM reported. The plugin is sending multiple emails. Sometimes it sends two emails. Sometimes it sends three emails. It happens even when sending test emails. * Please advise. * [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/) * Thread Starter [JM](https://wordpress.org/support/users/mj4455/) * (@mj4455) * [10 years, 8 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6713099) * Yeah I’m actually still experiencing the issue as well. * Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 8 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6713100) * Unfortunately this is outside of the control of the plugin. You’ll have to ask your the people that run the mail server you are connecting to. One log entry in Postman’s email log corresponds to one email delivered to your mail server. * This is how it works. Postman adds addresses to an email and sends a single email to the server. The server looks at the recipient list and delivers the email to the recipients. But delivering directly to recipients multiple times is impossible for Postman. * If you like, send me a copy of your session transcript and I will look to see if you have addressed yourself twice by mistake. * [Pro2k15](https://wordpress.org/support/users/pro2k15/) * (@pro2k15) * [10 years, 8 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6713101) * I am using the gmail api. It also doesn’t actually always send email… sometimes sends three… somtimes none. * Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 8 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6713102) * I’ll take “sometimes none” to mean Postman delivered an email but you never received it, correct? This is a [different problem](http://www.codingmonkey.ca/mail-sent-but-not-received-increase-the-reliability-of-your-wordpress-email/) and you’ll need to send me your diagnostic test so I can troubleshoot it. * [Pro2k15](https://wordpress.org/support/users/pro2k15/) * (@pro2k15) * [10 years, 8 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6713103) * What’s the best way to send to you? Just post it here? * Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 8 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6713104) * That’s preferred. But you can [email it to me](http://www.codingmonkey.ca/contact/). * [Pro2k15](https://wordpress.org/support/users/pro2k15/) * (@pro2k15) * [10 years, 8 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6713105) * OS: Linux a2plcpnl0407.prod.iad2.secureserver.net 2.6.32-604.16.2.lve1.3.54.el6. x86_64 #1 SMP Mon Jul 27 11:32:29 EDT 2015 x86_64 PHP: Linux 5.4.45 C PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt =Yes, zlib_encode=Yes WordPress: 4.3.1 en_US UTF-8 WordPress Theme: Counsel WordPress Plugins: Easy Property Listings, Hide Title, Limit Login Attempts, QnD wp_mail filter, Optima Express IDX Plugin, Postman SMTP, WCP Contact Form WordPress wp_mail Filter(s): wp_staticize_emoji_for_email WordPress wp_mail_from Filter(s): qnd_mail_from WordPress wp_mail_from_name Filter(s): qnd_mail_from_name Postman: 1.7.2 Postman Sender Domain (Envelope|Message): alltrustrealty.com | alltrustrealty.com Postman Prevent Message Sender Override (Email|Name): No | No Postman Active Transport: Gmail API (https:none://www.googleapis.com:443) Postman Active Transport Status( Ready|Connected): Yes | Yes Postman Deliveries (Success|Fail): 7 | 0 Postman Stealth Mode: Yes * Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * (@jasonhendriks) * [10 years, 8 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6713106) * Look perfect. Your domain has an appropriate SPF record. I can’t imagine why Gmail would be sending multiple copies of your email. I would inspect the session transcript and make sure there’s nothing odd. Duplicate copies of your email address for instance in the TO header. I don’t see any reason why you would not receive email either. * I guess just inspect the email log and ensure that what you receive matches what Postman says it sent. Sorry I can’t help more. Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Multiple emails being sent’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/postman-smtp_7c7b78.svg) * [Postman SMTP Mailer/Email Log](https://wordpress.org/plugins/postman-smtp/) * [Frequently Asked Questions](https://wordpress.org/plugins/postman-smtp/#faq) * [Support Threads](https://wordpress.org/support/plugin/postman-smtp/) * [Active Topics](https://wordpress.org/support/plugin/postman-smtp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/postman-smtp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/postman-smtp/reviews/) * 14 replies * 4 participants * Last reply from: [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/) * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/multiple-emails-being-sent/#post-6713106) * Status: resolved