Title: Multiple Email Notifications
Last modified: May 28, 2021

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# Multiple Email Notifications

 *  Resolved [andy264](https://wordpress.org/support/users/andy264/)
 * (@andy264)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/multiple-email-notifications-5/)
 * Hei,
 * I’ve created a site for client using this plugin for forms. But the same notifications
   is sendtover and over. Multiple times.
 * Say a customer books an appointment through the form. Then my client gets an 
   email with the details. That is of course fine, exactly how it should be.
 * But then the same email with the details is sent over and over again. It happens
   with several different customers..

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Jade](https://wordpress.org/support/users/jadeam/)
 * (@jadeam)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/multiple-email-notifications-5/#post-14503450)
 * Hi [@andy264](https://wordpress.org/support/users/andy264/),
 * Thanks for reaching out!
 * This issue of duplicate entry is likely observed when the user refreshes the 
   page after form confirmation is displayed. To prevent duplicate entry due to 
   users refreshing the page when a confirmation message is shown, you can consider
   a couple of options:
 * 1. Use AJAX form submission: When this setting is enabled, the form will not 
   be resubmitted when users refresh the page after form confirmation is displayed.
   To enable this, go to the **Form builder > Settings > General** to select [Enable AJAX form submission](https://a.supportally.com/gZopER).
 * 2. Set form confirmation to redirect users to another page: The user can be redirected
   to a ‘Thank You’ page instead of being shown the confirmation message. To enable
   this, go to the **Form builder > Settings > Confirmation** and in the Confirmation
   Type dropdown, select Show Page or Go to URL (Redirect)
 * For more details on how to set up a Thank page, as well as examples of making
   this page effective, check out [this tutorial](https://wpforms.com/4-thank-you-page-examples-to-boost-customer-loyalty/).
 * I hope this helps!
 *  [Jade](https://wordpress.org/support/users/jadeam/)
 * (@jadeam)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/multiple-email-notifications-5/#post-14528444)
 * Hi [@andy264](https://wordpress.org/support/users/andy264/),
 * We haven’t heard back from you in about a week, so I’m going to go ahead and 
   close this thread for now. But if you’d like us to assist further, please feel
   welcome to continue the conversation.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Multiple Email Notifications’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Jade](https://wordpress.org/support/users/jadeam/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/multiple-email-notifications-5/#post-14528444)
 * Status: resolved