Multiple download issue

  • alytech

    (@alytech)


    10 years, 7 months ago

    Hello,
    I’d like to propose brochures for download after leaving some information and have a check box to choose which brochure to download.

    If there is only one brochure, it work fine : http://www.alytech.fr/?p=888&preview=true

    But if there are more, I’ve a error message.(http://www.alytech.fr/?p=835&preview=true)

    This is the code I use :
    [email-download download_id="838,870,882" contact_form_id="834"]

    In my contact form, I have added <ebd /> as written in the FAQ. Here is the code in the contact form :

    <ebd />
Merci de renseigner vos coordonnées avant de pouvoir télécharger les notes d'applications choisies.

<p>Votre nom (obligatoire)<br />
    [text* your-name] </p>
<p>Votre email (obligatoire)<br />
    [email* your-email] </p>
<p>Votre société (obligatoire)<br />
    [text your-societe] </p>
<p>Votre téléphone (facultatif)<br />
    [text your-phone] </p>
[checkbox Newsletter "YES Check this box if you would like to receive occasional product updates and other news from AlyTech."]
<p>[submit "Télécharger"]</p>

    I’ve searched the web for a solution to my problem.
    Is there someone who can tell what I’m doing wrong please?
    I appreciate all help you can get me.

    http://wordpress.org/plugins/email-before-download/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter alytech

    (@alytech)

    10 years, 7 months ago

    Hello,

    I must add that I’m using download Monitor v1.1.1 (I try the old version of download monitor, but same problem happens), contact form 7 Version 3.5.2, and email before download Version 3.2.6.
    and word press 3.6

    Thank you

    Plugin Author mandsconsulting

    (@mandsconsulting)

    10 years, 7 months ago

    Salut alytech,
    Merci pour votre intérêt a nortre plugin.
    Both links that you have provided us for testing aren’t working. They produce error 404 message on the page.
    As for the multiple items they still work fine locally for us. We even tested the locale, by creating the form in French and didn’t have any issues.
    There is one thought though. Sometimes 404 error happen when something is wrong with the Contact Form 7 plugin. Can you check the ids that you use in your test posts?

    Thread Starter alytech

    (@alytech)

    10 years, 7 months ago

    Hi,

    congratulations for your French, shall we continue in this language ? 😉
    Here is the page:
    http://www.alytech.fr/notes-dapplications.html
    I relocate it and it should work this time.
    I tried each document separately, and it worked fine. As soon as I combine two of them, I got this error.

    Thanks for your help.

    Plugin Author mandsconsulting

    (@mandsconsulting)

    10 years, 7 months ago

    Hi,
    Thank you for your feedback, we found what is causing the issue on your page and working on fixing it.
    Within the next couple of days the plugin will be updated.

    Plugin Author mandsconsulting

    (@mandsconsulting)

    10 years, 7 months ago

    Hi,
    We’ve made a few changes and if you update our plugin, they should be fixed. Please let us know if you run into any more porblems

    Thread Starter alytech

    (@alytech)

    10 years, 7 months ago

    Hi,

    thank you for the update. It worked.
    Is there a way to put the tick boxes before the documents to download or to align the tick boxes if they are at the right of the documents please?

    Thank you.

    Thread Starter alytech

    (@alytech)

    10 years, 7 months ago

    Hello,

    I’m sorry to bother you, but I have written <ebd_left /> on top of my contact form, and it doesn’t seem to work. I read that it used to work for some people. Could you please check if it is working with the new update?
    I promise that I’ll leave you quiet after that 😉

    Thank you for your help

    Thread Starter alytech

    (@alytech)

    10 years, 7 months ago

    Hello,

    i’m very sorry to push again, but do you have a solution for the left alignment of the tick boxes please?

    Thank you.

    Thread Starter alytech

    (@alytech)

    10 years, 6 months ago

    Hello,

    is there somebody who can help me please?
    I just want to align my tick boxes… T_T
    http://www.alytech.fr/notes-dapplications.html
    My code is :

    <ebd_left />

Merci de renseigner vos coordonnées avant de pouvoir télécharger les notes d'applications choisies.

<p>Votre nom (obligatoire)
    [text your-name] </p>

<p>Votre email (obligatoire)
    [email your-email] </p>

<p>Votre société (obligatoire)
    [text your-societe] </p>

<p>Votre téléphone (facultatif)
    [text your-phone] </p>

[checkbox Newsletter "OUI je veux recevoir les newsletters d'AlyTech."]

<p>[submit "Télécharger"]</p>

    Thank you.

    Plugin Author mandsconsulting

    (@mandsconsulting)

    10 years, 6 months ago

    Hi alytech,

    Maybe you can try to add this code to your css somewhere?

    .wpcf7-form {
    width: 500px;
    }
    input[name=”ebd_downloads[]”] {
    float: right;
    }

    You should play with the width value, of course

Viewing 10 replies - 1 through 10 (of 10 total)
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