Support » Installing WordPress » Multiple Domains – One Host (White Screen)

  • Resolved jandghomes

    (@jandghomes)


    I’m not sure where to post this as I don’t know what the problem really is. I read another post with similar issues, but I didn’t understand their solution.

    I bought a domain and deluxe hosting from GoDaddy. I got one site up and working (Main domain), but our company wants another site and I figured it should be simple to just upload another domain using the same hosting package. I made an AddOn Domain on my main hosting and everything was going well. Then I installed WordPress and the new site worked fine, but my old site (which I did weeks of work on) disappeared. White screen (but my favicon still appears sometimes) of death. I am completely new at this so could someone tell me, please, what I am doing wrong? I uninstall WordPress and my other site pops up after a bit.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi, jandghomes, & welcome. My first thought is–where is the addon domain redirecting to? If it’s redirecting to the same place as your first domain, i.e., the root of your public_html folder, as an example, then, yes–the 1 site will mess up the other. I recommend you chec your CPanel & ensure the 2 sites redirect to different locations. In this sort of situation, I really like to install WordPress to its own folder, but it’s not altogether necessary so long as you have the 2 domains redirected differently.

    Please let us know if that helps. If it does not, perhaps providing us w/a copy of your .htaccess file will help, in order to see if there are any redirects there that might be causing the problem.

    @wyn

    On a GD deluxe plan with cPanel, this is quite simple and easy.

    – your main site and domain are in the root of your hosting account
    – create a new folder off the root of the hosting account into which you upload the new WP files and folders (or, use the Installatron Applications Installer to install into this folder)
    – create a new, empty database for the new WP site (if you didn’t use the Installatron method)
    – create a new Addon Domain and point it to this new folder
    – wait a bit (this is normal) then run the install
    – that’s about it 🙂

    Sounds as though you installed the second WP site into the root of the hosting account.

    Thread Starter jandghomes

    (@jandghomes)

    Hi All,

    Thanks so much for your quick replies! I looked into what you guys were saying, but it turns out I did install it in a subdirectory folder.

    Actually I just turned on my debug mode and it started throwing some internal zend errors out at me. So I researched that (a lot!) and turns out it was my caching plugin that decided to stop working the same second I decided to add another site (quite the coincidence!) Caused me to waste a lot of time thinking that was the problem.

    I deleted that plugin and now everything works! Turns out I actually knew what I was doing when it comes to adding another domain to a hosting account. Thank you so much for your awesome help though!

Viewing 3 replies - 1 through 3 (of 3 total)
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