Support » Plugin: Contact Form by WPForms - Drag & Drop Form Builder for WordPress » Multiple Confirmation Types On Submit

  • Resolved giuls22

    (@giuls22)


    Is it possible to add multiple confirmation types upon the user clicking “Submit” for a form?

    I am trying to both display a “confirmation” message and additionally redirect the user to another page.

    Alternatively is it possible to create a dummy notification/loading message once the user clicks submit in the meantime whilst the form redirects the user? i.e. “Your choices are being processed…Please wait”.

    Thanks!
    Giuls

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  • Plugin Support Jess Quig

    (@jquigam)

    Hi Giuls,

    We don’t currently have a way to do quite what you’re describing, but as a similar idea I’d recommend considering one or both of these options:

    1) Instead of a confirmation message (which displays over the top of where the form was) you could use a Thank You page. We’ve shared details on how to set this up, as well as recommendations for details to include on that page, in this tutorial.

    2) You could change the “processing” submit button text. This is the text that displays in the submit button after it’s been clicked and before the confirmation displays. By default, this is sent to “Sending…”, but you can change this to any text you’d like. To adjust this, open the form builder and go to Settings » General (here’s a screenshot highlighting this specific option).

    Last, it may be worth mentioning that the form submission is generally pretty quick (here’s a short screencast video showing a submission occurring at a typical speed). If form submissions are taking significantly longer on your site, it may be worth reaching out to your site’s hosting provider to see if they’d be willing to investigate the cause (there could be an issue on the server slowing this process down).

    I hope this helps! 🙂

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