Title: Multiple confirmation emails
Last modified: December 14, 2021

---

# Multiple confirmation emails

 *  Resolved [leoniehoever](https://wordpress.org/support/users/leoniehoever/)
 * (@leoniehoever)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/multiple-confirmation-emails-2/)
 * When a (new) customer signs up for my list, they get a confirmation email. When
   they order something after that, and check the box again, they get the confirmation
   email again. Is it possible to only send one confirmation email per email address?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmultiple-confirmation-emails-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/multiple-confirmation-emails-2/#post-15170494)
 * Hi [@leoniehoever](https://wordpress.org/support/users/leoniehoever/),
 * > Is it possible to only send one confirmation email per email address?
 * Unfortunately, this is not possible at the moment, as they will receive a confirmation
   email per each list/form they subscribe to.
 * If they subscribe to a different list, they should receive it so they’re aware
   they have been added to a new list or their email address was used to be subscribed
   to a list for them.
 * It means that if a subscriber subscribes again through your form, they should
   receive a confirmation email, as explained [here](https://kb.mailpoet.com/article/201-you-are-already-subscribed-to-this-form).
   This happens due to privacy and security purposes.
 * I hope that’s clearer.
 * Thanks!
 *  Thread Starter [leoniehoever](https://wordpress.org/support/users/leoniehoever/)
 * (@leoniehoever)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/multiple-confirmation-emails-2/#post-15173099)
 * I don’t completely understand.
 * I have only one list. When customers return and buy something and check the box
   again (unintentionally perhaps), the email is not added to the list, as it was
   already on the list. Why should they receive another confirmation email? They
   don’t expect another confirmation email, I think. No one like the confirmation
   emails to begin with.
 * Is there really no way to avoid this? I’m thinking of changing to a different
   email service if there isn’t, it really bothers me.
 *  Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * (@danielinhou)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/multiple-confirmation-emails-2/#post-15199481)
 * Hi again [@leoniehoever](https://wordpress.org/support/users/leoniehoever/)!
 * > When customers return and buy something and check the box again (unintentionally
   > perhaps), the email is not added to the list, as it was already on the list.
 * I am not sure I am understanding your case 100% but customers that were already
   subscribers will get that email because they get added to the [WooCommerce list](https://kb.mailpoet.com/article/278-the-woocommerce-customers-list)
   when they purchase and check the Opt-in checkbox.
 * > Is there really no way to avoid this? I’m thinking of changing to a different
   > email service if there isn’t, it really bothers me.
 * I am afraid that there is no way to avoid confirmation emails from being sent
   if you are using the MailPoet Sending Service.
 * While this is not recommended at all, you could disable confirmation emails under‘
   MailPoet > Settings’ if you decided to use a third-party sending service (under‘
   MailPoet > Settings > Send with’… tab) .
 * I hope this helps and clarifies your questions!
 * Cheers

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Multiple confirmation emails’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/multiple-confirmation-emails-2/#post-15199481)
 * Status: resolved