Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Design

    (@designful)

    Hello,
    We regret to hear about the challenges you encountered. As previously mentioned, it seems that the issue stemmed from your server configuration, which may have involved HTACCESS rules, mod security, or other factors beyond our control. We promptly issued a full refund to you and apologize for any inconvenience caused. Please understand that we dedicated over an hour of live chat support and exchanged over 90 messages in an effort to assist you to the best of our abilities.

    It’s important to note that the complexities of WordPress customization can lead to varying setups, unlike the standardized server and setup environment of Shopify. This often results in unique challenges. We appreciate your understanding.

    Thread Starter stardesignint

    (@stardesignint)

    Hi, I think you are confusing me with a different customer.

    Plugin Author Design

    (@designful)

    Oops, sorry about that. It’s hard to know who is who on here due to nicknames. Please hit us up on the live chat. We are online a lot through the day, and we promise to work hard at fixing any bugs.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this review.