Title: Multiple agents on free version
Last modified: March 23, 2017

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# Multiple agents on free version

 *  Resolved [gabeco](https://wordpress.org/support/users/gabeco/)
 * (@gabeco)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/multiple-agents-on-free-version/)
 * Hello,
 * I am looking into installing a live chat plugin on my wordpress site and this
   one looked like a good candidate. I was just wondering if the free version of
   this plugin allows for using multiple agents. I noticed it said a benefit of 
   the pro version was unlimited agents but didnt see what exactly the limit was
   for the free one and whether it’s just 1 or several.
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Jarryd Long](https://wordpress.org/support/users/jarryd-long/)
 * (@jarryd-long)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/multiple-agents-on-free-version/#post-8950166)
 * Hi there
 * Thank you for getting in touch with us.
 * The Basic version only allows for one user to be a chat agent. The Pro version(
   [https://wp-livechat.com/purchase-pro/](https://wp-livechat.com/purchase-pro/))
   will allow you to make an unlimited number of users on your site chat agents.
 * I hope this helps?
 *  [bekward](https://wordpress.org/support/users/bekward/)
 * (@bekward)
 * [9 years ago](https://wordpress.org/support/topic/multiple-agents-on-free-version/#post-9159068)
 * I want that online consultant was someone who has no access to all admin panel
   options, I want to change agent user from administrator to someone with lower
   access level to admin options (I can allow any user to use any option of admin
   panel, but it says I have no access to live chat options, because I am not admin
   in that case).
    P.S. I don’t need more agents, I need that agent was not administrator,
   but different user.
    -  This reply was modified 9 years ago by [bekward](https://wordpress.org/support/users/bekward/).
 *  [Jarryd Long](https://wordpress.org/support/users/jarryd-long/)
 * (@jarryd-long)
 * [9 years ago](https://wordpress.org/support/topic/multiple-agents-on-free-version/#post-9161660)
 * Hi there
 * My apologies for the confusion on my part.
 * Any user on your site can be made the default chat agent – you can specify which
   user should be the chat agent by going to ‘Live Chat’ -> ‘Settings’ -> ‘Chat 
   Agents’ and selecting your preferred agent.
 * Does this help?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Multiple agents on free version’ is closed to new replies.

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## Tags

 * [agent](https://wordpress.org/support/topic-tag/agent/)

 * 3 replies
 * 3 participants
 * Last reply from: [Jarryd Long](https://wordpress.org/support/users/jarryd-long/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/multiple-agents-on-free-version/#post-9161660)
 * Status: resolved