Title: Multiple 500 page errors
Last modified: October 30, 2017

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# Multiple 500 page errors

 *  [breadfromyourbed](https://wordpress.org/support/users/breadfromyourbed/)
 * (@breadfromyourbed)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/multiple-500-page-errors/)
 * Hello there!
 * First; I appreciate any and all help that I can get on this issue!
 * Have a wordpress site running Sydney theme. While in the WP Admin, I can’t go
   to ‘Feedback’ or ‘Users’ or even trying to Update a plugin or various parts of
   it and keep getting this:
 * Internal Server Error
 * The server encountered an internal error or misconfiguration and was unable to
   complete your request.
 * Please contact the server administrator, and inform them of the time the error
   occurred, and anything you might have done that may have caused the error.
 * More information about this error may be available in the server error log.”
 * Please tell me what could possibly be going on. Again, any and all help is truly
   appreciated!
    -  This topic was modified 8 years, 6 months ago by [breadfromyourbed](https://wordpress.org/support/users/breadfromyourbed/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmultiple-500-page-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/multiple-500-page-errors/#post-9632035)
 * Internal server errors (error 500) are often caused by plugin or theme function
   conflicts, so if you have access to your admin panel, try deactivating all plugins.
   If you don’t have access to your admin panel, try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, try switching to the default theme for your
   version of WordPress to rule-out a theme-specific issue. If you don’t have access
   to your admin panel, access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients),
   or a file manager in your hosting account’s control panel, navigate to `/wp-content/
   themes/` and rename the directory of your currently active theme. This will force
   the default theme to activate and hopefully rule-out a theme-specific issue.
 * If that does not resolve the issue, it’s possible that a `.htaccess` rule could
   be the source of the problem. To check for this, access your server via SFTP 
   or FTP, or a file manager in your hosting account’s control panel, and rename
   the `.htaccess` file. If you can’t find a `.htaccess` file, make sure that you
   have set your SFTP or FTP client to view invisible files.
 * If you weren’t able to resolve the issue by either resetting your plugins and
   theme or renaming your .htaccess file, we may be able to help, but we’ll need
   a more detailed error message. Internal server errors are usually described in
   more detail in the server error log. If you have access to your server error 
   log, generate the error again, note the date and time, then immediately check
   your server error log for any errors that occurred during that time period. If
   you don’t have access to your server error log, ask your hosting provider to 
   look for you.

Viewing 1 replies (of 1 total)

The topic ‘Multiple 500 page errors’ is closed to new replies.

## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)
 * [troubleshooting](https://wordpress.org/support/topic-tag/troubleshooting/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/multiple-500-page-errors/#post-9632035)
 * Status: not resolved

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