• Resolved eljotaccc

    (@eljotaccc)


    Muchos pedidos una vez pasan a completados no se guardan en el wp admin ni en la bd de mysql

    Por que una vez pasan a compleatoos no se guardan en la base de datos ?

    Tengo muchos pedidos en mi tienda de clientes registrados que no se guardan

    Tengo muchos clientes que 0 pedidos, es eso es falso.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kel C. a11n

    (@kellymetal)

    Hi there,

    Many requests once they are completed are not saved in the wp admin or in the mysql database

    Why do they go to compleatoos once they are not saved in the database?

    I have many orders in my registered customer store that are not saved

    I have many clients that 0 orders, it is false.

    Please explain a bit more about the issue that you are seeing where orders/requests are not saved.

    From what I understand, orders are moved to Complete, but something is not saved in the database?

    Please clarify a bit about what you are seeing saved and what is missing. Including screenshots of where you are looking and what you are seeing could be very helpful as well. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.

    Thread Starter eljotaccc

    (@eljotaccc)

    Yes, just upon completion, some orders are not saved in the database.

    Plugin Support Kel C. a11n

    (@kellymetal)

    Hi there,

    To clarify, you mean when the customer finishes placing their order, the order is not created/saved in the database (and does not appear under WooCommerce > Orders)?

    Or when the order is marked as Complete, that is not saved/updated in the database?

    Please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply. Please note that since this is a public forum, you may want to remove any sensitive information that you don’t want shared publicly.

    con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

    Thread Starter eljotaccc

    (@eljotaccc)

    Era problema del TPV fisico que tenia mas de 20 años…..

    Por eso algunos pedidos no se guardaban por que el TPV fisico le daba la orden de borraro o de no guardar a ciertos pedidos… es algo muy raro que he arreglado quitando el tpv fusico.

Viewing 5 replies - 1 through 5 (of 5 total)

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