Hi there,
Many requests once they are completed are not saved in the wp admin or in the mysql database
Why do they go to compleatoos once they are not saved in the database?
I have many orders in my registered customer store that are not saved
I have many clients that 0 orders, it is false.
Please explain a bit more about the issue that you are seeing where orders/requests are not saved.
From what I understand, orders are moved to Complete, but something is not saved in the database?
Please clarify a bit about what you are seeing saved and what is missing. Including screenshots of where you are looking and what you are seeing could be very helpful as well. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.
Yes, just upon completion, some orders are not saved in the database.
Hi there,
To clarify, you mean when the customer finishes placing their order, the order is not created/saved in the database (and does not appear under WooCommerce > Orders)?
Or when the order is marked as Complete, that is not saved/updated in the database?
Please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply. Please note that since this is a public forum, you may want to remove any sensitive information that you don’t want shared publicly.
con
(@conschneider)
Engineer
Hi there,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Kind regards,
Era problema del TPV fisico que tenia mas de 20 años…..
Por eso algunos pedidos no se guardaban por que el TPV fisico le daba la orden de borraro o de no guardar a ciertos pedidos… es algo muy raro que he arreglado quitando el tpv fusico.