Support » Plugin: Video Gallery - YouTube Gallery » mp4 video files doesn’t play on iOS(mobile) safari browsers

  • Resolved wilz88

    (@wilz88)


    Hello,
    there seems to be an issue with mp4 video files, which are playing very well on desktop browsers including safari (mac os) and windows web browsers, but it doesn’t play on mobile safari(default) browsers iPhone and iPad

    [video src="https://alhamer.com/wp-content/uploads/2020/03/video02mar2020.mp4" /]

    could you please help us with the above issue,

Viewing 1 replies (of 1 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello, dear wilz88.

    We checked several times and do not find any there any issue related to the MP4 video. We pasted an MP4 video and it worked great. We think that the problem is related to that video which you posted there. Maybe that link has a problem.

    Please try to add another MP4 video link.

    If there are other questions or suggestions, please, feel free to contact us.

    We will be happy to help you.

    Thank You.

Viewing 1 replies (of 1 total)
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