Title: Mozilla Compatible Agent &#8211; Need User Agent!
Last modified: August 21, 2016

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# Mozilla Compatible Agent – Need User Agent!

 *  [nr56](https://wordpress.org/support/users/nr56/)
 * (@nr56)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/mozilla-compatible-agent-need-user-agent/)
 * It looks like 99% of my viewers on a “Mozilla Compatible Agent” are getting bounced
   from my site, which I assume means WP Touch Pro 3.0 is not kicking in for them(
   my desktop site is completely inoperable on mobile). Is there a user agent I 
   can add to the settings to resolve this?
 * [http://wordpress.org/extend/plugins/wptouch/](http://wordpress.org/extend/plugins/wptouch/)

Viewing 1 replies (of 1 total)

 *  [BraveNewCode Inc.](https://wordpress.org/support/users/bravenewcode/)
 * (@bravenewcode)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/mozilla-compatible-agent-need-user-agent/#post-3785437)
 * We provide support for WPtouch Pro exclusively through our private ticketing 
   system. Please login to your bravenewcode.com account and open a new ticket.
   
   [http://www.bravenewcode.com/support/](http://www.bravenewcode.com/support/)

Viewing 1 replies (of 1 total)

The topic ‘Mozilla Compatible Agent – Need User Agent!’ is closed to new replies.

 * ![](https://ps.w.org/wptouch/assets/icon-256x256.png?rev=1313960)
 * [WPtouch - Make your WordPress Website Mobile-Friendly](https://wordpress.org/plugins/wptouch/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wptouch/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wptouch/)
 * [Active Topics](https://wordpress.org/support/plugin/wptouch/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wptouch/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wptouch/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [BraveNewCode Inc.](https://wordpress.org/support/users/bravenewcode/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/mozilla-compatible-agent-need-user-agent/#post-3785437)
 * Status: not resolved