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Moving servers (3 posts)

  1. kwbarron
    Member
    Posted 10 years ago #

    Hello all,
    I am a webhost, and I have moved a customers site to a new server. When tested with site preview it seemed to be working fine, but it turns out that was because his index file had a redirect in it to his old site.
    Now when you go to his site, you get this:
    Error establishing a database connection! This probably means that the connection information in your wp-config.php file is incorrect. Double check it and try again.
    I have checked it - and even changed it - several times, but to no avail. Is there any particular thing cPanel might have done wrong when moving he site?
    Thanks!!!

  2. Mark (podz)
    Support Maven
    Posted 10 years ago #

    Sounds like the mysql password has changed ?
    http://www.tamba2.org.uk/wordpress/cpanel/

  3. kwbarron
    Member
    Posted 10 years ago #

    OK - that was rather strange. I was giving the proper user the proper priveleges, but for some reason, it was just not taking.
    After creating a new user and a new DB, it is now working.
    Thanks for the help. My first experience helping a customer with wordpress was a little bumpy, but the help here was great.

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