Title: Moving directory – Internal server error 500 Last modified: August 22, 2016 --- # Moving directory – Internal server error 500 * Resolved [libraryhelen](https://wordpress.org/support/users/libraryhelen/) * (@libraryhelen) * [12 years ago](https://wordpress.org/support/topic/moving-directory-internal-server-error-500/) * Ah, how predictable, it *did* go wrong…. * My old site is [http://www.essexandsuffolksurnames.co.uk](http://www.essexandsuffolksurnames.co.uk) * I installed WP at [http://www.essexandsuffolksurnames.co.uk/wp](http://www.essexandsuffolksurnames.co.uk/wp) with the intention, once I’d built it and transferred all the content, to [http://www.essexandsuffolksurnames.co.uk](http://www.essexandsuffolksurnames.co.uk). * I found instructions here: [http://codex.wordpress.org/Moving_WordPress](http://codex.wordpress.org/Moving_WordPress) * I’ve already got the directory so that’s #1.1 sorted (I backed up the “old” site, downloaded using FileZilla and it’s in a folder on my desktop, so then I deleted the content, all except the /wp folder). * 1.2. Yes, downloaded /wp to my desktop as well. * I get to #4 and this is what it looked like to start with: [http://img.photobucket.com/albums/v163/helvissa/wpchangeurl_zps64c1718f.png](http://img.photobucket.com/albums/v163/helvissa/wpchangeurl_zps64c1718f.png) * Following the instructions, I merely deleted /wp from both boxes (so it just said [http://essexandsuffolksurnames.co.uk](http://essexandsuffolksurnames.co.uk)), then saved. * And then got the Internal Server Error 500! ;___; * So I hit backspace, changed it back to what it was originally (as per screencap) and now there’s massive problems. It’s still saying internal service error and I can’t login in to do anything to fix it, it just hangs. * The website itself just looks bizarre, like something from Web 1.0 without the theme showing or anything. * Why has it done this? Have I misunderstood the instructions? * When I initially set it up, I asked ASmallOrange (my host) if it was fairly easy to move, and I just got instructions on how to move stuff in ftp “Oh, you just highlight the content of the folder and move it to the directory you want” – which is clearly total and utter cobblers! (and not what I was doing, after I’d read the instructions). * I feel sooo sad because I’ve spent ages making a really nice site and now, in one action I don’t understand, the entire thing is ruined. What can I do???? * Should I delete the /wp folder and upload my backup? * (or can I start again, just install WP at the root directory and add everything back? The only thing is there’s so much work involved as it’s very document/pdf heavy…). Viewing 6 replies - 1 through 6 (of 6 total) * Thread Starter [libraryhelen](https://wordpress.org/support/users/libraryhelen/) * (@libraryhelen) * [12 years ago](https://wordpress.org/support/topic/moving-directory-internal-server-error-500/#post-5185027) * I can’t get into wp/wp-admin anymore. I just get the front page of the “old” website (which is going to be the current website for quite some while…). * Thread Starter [libraryhelen](https://wordpress.org/support/users/libraryhelen/) * (@libraryhelen) * [12 years ago](https://wordpress.org/support/topic/moving-directory-internal-server-error-500/#post-5185066) * Resolved! * I spoke to ASmallOrange again and they said that, because I installed it using Softaculous, it’s actually really simple to move it. * I went to Softaculous, found WP, cloned the installation at essexandsuffolksurnames. co.uk/wp, then when it asked me where I wanted to install it, I just said essexandsuffolksurnames. co.uk * And… it worked!!!!!!!!!!!!!!!!!!!!!!!!!! * HALLELUJAH!!!!!!!! * What a flippin’ faff that was, but it’s all ok now. And lord knows what happened earlier, but it’s no longer my concern. It’s loading a bit slow but that’s probs cos my connection as slowed down ridiculously and the poor site is trying to cache itself or what have you. * But there are you, folk…. SOFTACULOUS c’est FABULOUS! * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [12 years ago](https://wordpress.org/support/topic/moving-directory-internal-server-error-500/#post-5185069) * [http://essexandsuffolksurnames.co.uk/](http://essexandsuffolksurnames.co.uk/) looks just fine to me, I don’t see any problems besides a few broken images, which can generally be fixed by changing all links with [http://wordpress.org/plugins/velvet-blues-update-urls/](http://wordpress.org/plugins/velvet-blues-update-urls/) * Are you only seeing the Error 500 in your Dashboard? * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [12 years ago](https://wordpress.org/support/topic/moving-directory-internal-server-error-500/#post-5185070) * Ah, looks like our replies crossed, I’m glad you were able to fix it! 🙂 * Thread Starter [libraryhelen](https://wordpress.org/support/users/libraryhelen/) * (@libraryhelen) * [12 years ago](https://wordpress.org/support/topic/moving-directory-internal-server-error-500/#post-5185146) * Hello James, * Thanks for replying! * Yeah, it’s all fixed now. I wish ASO had told me when I first asked how easy it was to move WP using Softaculous, but phew…. *massive sigh of relief* * I’m not sure why the links broke, but I’ve re-entered the html and it’s doing what it should now. Hurrah! * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [12 years ago](https://wordpress.org/support/topic/moving-directory-internal-server-error-500/#post-5185207) * You’re welcome! 🙂 Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Moving directory – Internal server error 500’ is closed to new replies. ## Tags * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/) * [changing URL](https://wordpress.org/support/topic-tag/changing-url/) * [moving-wordpress](https://wordpress.org/support/topic-tag/moving-wordpress/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 6 replies * 2 participants * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/) * Last activity: [12 years ago](https://wordpress.org/support/topic/moving-directory-internal-server-error-500/#post-5185207) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics