Viewing 4 replies - 1 through 4 (of 4 total)
  • I have the same Mobile menu issue. When it’s clicked on it opens up and then disappears. When clicked on again it reappears and closes.

    Mat

    (@mateithemeisle)

    Hello @wordpressivan007 ,

    Thank you for using Neve and for reaching out!

    I have just checked your website and the mobile menu works fine for me. I tried using the Dev Tools available in chrome to simulate a mobile device and also opened it on my actual phone, but couldn’t find the issue.

    Have you managed to fix it? If yes then please share your solution here so other members can use it too in case they encounter the same problem.

    @bazeboiee,

    Can you please provide the website URL where this is happening? Also, it might be caused by a plugin conflict. Thus please deactivate all plugins and check to see if the menu works, then activate them one by one whilst still checking to find the one that causes troubles. Once found, please replace it with another plugin.

    Thank you and we’ll await your answers!

    Thread Starter wordpressivan007

    (@wordpressivan007)

    Hi Mat!

    I have not been able to fix the problem. Everything works great throughout the website, however using the page attributes and using a template to write custom code, the mobile menu does not work, I have been using the template that is located in the templates-parts file, the template : elementor-full-width. The problem is only on this page: https://www.carniceriaregia.com/precios-de-carnes-guatemala-compra-online-de-carne-de-res-cerdo-pollo/

    I think there is no javascript event in the mobile menu button, I think that’s why it doesn’t work.

    Regards

    Ivan

    Hi @wordpressivan007!

    As the mobile menu is working properly on other pages, it doesn’t seem to be a theme related issue. You could try to address this issue to the authors of the plugin that you used to create the form on that page and maybe they could help you with this.

    Thank you and have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
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