Support » Everything else WordPress » Move site to new host without access to old

  • Resolved blondie53185

    (@blondie53185)


    I have a client that had a WP site created on a private host. She wants me to move the site to a public, commercial host and I am having trouble because the current host wont provide access to the cPanel so I can grab the tables inside the database.

    Is it possible to move a WP site without access to the database? If so, how do I go about doing this?

    I attempted to use the export inside WP but ended up with files that were written in Danish! Also, none of the plugins pulled over.

    Any suggestions?

    Thank you,
    Janet

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Kathryn

    (@zoonini)

    Automattic Happiness Engineer

    Normally I would suggest:

    • Do an XML export from within the admin panel under Tools > Export
    • Re-download the plug-ins and install them from scratch on the new server
    • Re-add & configure widgets from scratch on the new server
    • Download any uploaded images, files, etc. via FTP from the wp-content folder

    As an alternative, install a database backup plug-in like WP-DB Backup and generate a database backup file which you can then use to restore the site on the new server. There is also a paid plug-in called BackupBuddy that I’ve heard good things about that does everything for you (plug-ins, widgets, themes etc.), but I haven’t tried it myself.

    Not sure what you mean by “files written in Danish” – when you do an export you should only end up with a single XML file, and it should be in whatever language your site is in. 😉

    Please post back if you need more help.

    Thanks so much for the help and please excuse my delayed reply – I am just getting back on this project. I am going to start over with this mess, using your suggestions.

    The Danish language I believe came from a restored database that was backed up using the WP-DB Backup plug-in. I am going to use the dashboard’s XML export feature this time.

    Believe me, if I run into any more phenomenons, I will post again!

    Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)
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