Title: mouse wheel scroll not working
Last modified: August 31, 2016

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# mouse wheel scroll not working

 *  [andrew55](https://wordpress.org/support/users/andrew55/)
 * (@andrew55)
 * [10 years ago](https://wordpress.org/support/topic/mouse-wheel-scroll-not-working/)
 * After I installed plugin, my mouse scroll doesn’t work on site for scrolling.
 * [http://visionrise.com/](http://visionrise.com/)
 * I do have some animations set up to be triggered by scroll.
 * On other sites I have, mouse wheel works fine. And interesting, when I am logged
   into to site mentioned above, the mouse wheel does work with scrolling.
 * Any suggestions on what might be happening and how I can fix it?
 * Thanks for any help.
 * [https://wordpress.org/plugins/animate-it/](https://wordpress.org/plugins/animate-it/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [eleopard](https://wordpress.org/support/users/eleopard/)
 * (@eleopard)
 * [10 years ago](https://wordpress.org/support/topic/mouse-wheel-scroll-not-working/#post-7336886)
 * Dear andrew55,
 * Scrolling works fine for [http://visionrise.com](http://visionrise.com) at my
   end.
 * Just to be sure, Please follow below steps:
    1. Go to Settings-> Animate It 2.
   Uncheck the property “Hide Vertical Scrollbar” 3. Save the settings.
 * Let us know if it works
 *  Thread Starter [andrew55](https://wordpress.org/support/users/andrew55/)
 * (@andrew55)
 * [10 years ago](https://wordpress.org/support/topic/mouse-wheel-scroll-not-working/#post-7336938)
 * Thanks for the reply. The horizontal “Hide Vertical Scrollbar” was checked, and
   I unchecked it. I deleted cache (WP Super Cache) and I’m still having issues.
 * It’s weird, the scroll vertical bars does work, just not the scroll wheel on 
   the mouse. I’ve tested on several other sites with no issue, so I don’t think
   it’s the mouse itself.
 * Thanks for any suggestions on getting this fixed.
 *  Plugin Author [eleopard](https://wordpress.org/support/users/eleopard/)
 * (@eleopard)
 * [10 years ago](https://wordpress.org/support/topic/mouse-wheel-scroll-not-working/#post-7336966)
 * I tried scrolling your website using mouse wheel at my end and it is working 
   fine.
 * Could you please tell any specific scenario when this is happening?
 *  Thread Starter [andrew55](https://wordpress.org/support/users/andrew55/)
 * (@andrew55)
 * [10 years ago](https://wordpress.org/support/topic/mouse-wheel-scroll-not-working/#post-7336987)
 * The mouse wheel just doesn’t scroll for that website for me. I have several other
   WP websites, which do not have Animate It installed, and the mouse wheel works
   fine for those websites. I’m not sure if it’s your plugin or another issue. Maybe
   the mouse wheel has bad mojo on just that site? I have no idea what is wrong 
   or how to fix it.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘mouse wheel scroll not working’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [andrew55](https://wordpress.org/support/users/andrew55/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/mouse-wheel-scroll-not-working/#post-7336987)
 * Status: not resolved