Support » Plugin: WP Snow Effect » Mouse interference

Mouse interference

  • Resolved polisafety

    (@polisafety)


    4 years, 7 months ago

    Hello,

    Is there an option in the plugins settings in order to disable the mouse conflict with the snowflakes?

    Every time a snowflake hits the mouse cursor it looses focus and causes drop-down menus to close.

    Thank you very much.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor WPManiax

    (@wpmaniax)

    4 years, 7 months ago

    Hello,

    Can you tell me please more details? The OS you are testing on, version of WP and Plugin and what browser do you use?

    I was looking at your site from chrome and safari on MacOs and it works ok for me.

    Thread Starter polisafety

    (@polisafety)

    4 years, 7 months ago

    Windows 10 Pro x64 latest updates
    Wordpres 4.9.1
    Plugin version: 1.1.7
    Chrome 62.0.3202.94

    It works indeed perfectly. But when a snowflake hits the mouse cursor it causes to loose focus.
    Ex. If I have the main menu open and a snowflake hits the cursor, the menu closes.

    • This reply was modified 4 years, 7 months ago by polisafety.
    Plugin Contributor WPManiax

    (@wpmaniax)

    4 years, 7 months ago

    You’re right. Didn’t notice it for the first time.

    The easiest solution would be to set the “snow vertical size” parameter in settings to a smaller number e.g. 250 . , then the snow will disappear right after the main menu.

    There must be some theme incompatibility. I’ll try to find the solution.

    Thank you for your report and cooperation.

    Thread Starter polisafety

    (@polisafety)

    4 years, 7 months ago

    I will try this temporary fix as you suggested until it’s properly fixed on a later update.

    Thank you very much for your immediate assistance.

    Best regards.

    Plugin Contributor WPManiax

    (@wpmaniax)

    4 years, 7 months ago

    Seems I fixed it. I’ve just released version 1.1.8. Please try and let me know if it works for you. It worked ok for me.

    Thank you!

    Thread Starter polisafety

    (@polisafety)

    4 years, 7 months ago

    Yes indeed! On version 1.1.8 this issue is fixed!

    Thank you very much for your support and immediate fix!
    The issue is resolved.

    Best regards.

    Plugin Contributor WPManiax

    (@wpmaniax)

    4 years, 7 months ago

    You are welcome. Thank you for your cooperation. If you like the plugin and was overall satisfied please rate the plugin 🙂

    best,

    Csaba

Viewing 7 replies - 1 through 7 (of 7 total)
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